Senior Operations Quality Partner

Cynet Systems•Indianapolis, IN

About The Position

The Senior Operations Quality Partner serves as a strategic business partner, supporting the development and production of safe, high-quality products and services that meet customer requirements throughout their lifecycle. The role applies specialist quality knowledge and risk-based compliant processes to support innovation, productivity, cost reduction, regulatory compliance, and continuous improvement. The candidate is expected to work with minimal supervision, collaborate across internal and external organizations, and help build capabilities among colleagues and quality professionals.

Requirements

At least 5 years of experience.
Bachelor's or Master's degree in Life Science, Data Science, or a related subject, or equivalent experience.
Completed training as a technician or laboratory technician, or an equivalent qualification for the required tasks.

Responsibilities

Drive business results and customer value.
Perform activities needed to meet quality and regulatory goals and objectives with minimal managerial collaboration.
Identify and implement process improvements in collaboration with others.
Navigate complex situations by applying a diverse skill set with minimal guidance.
Apply in-depth specialist knowledge of the role and broad knowledge of related disciplines.
Author and review documentation to support changes.
Perform technical reviews as applicable and collaborate with leadership on technically complex items.
Coach, train, and guide less-experienced quality professionals.
Prepare documentation for audits as applicable.
Complete all required training in the learning management solution.
Train, coach, and mentor quality managers or business partners professionally to meet business needs.
Identify and escalate issues, providing adequate solutions.
Communicate significant quality or regulatory issues and risks that may affect product quality or regulatory compliance to executive management in a timely manner.
Complete daily scheduled and unscheduled activities correctly with minimal supervision, and initiate daily activities independently with limited guidance.
Make decisive choices within the scope of responsibility and present issues and solutions to leadership.
Initiate, facilitate, participate in, and implement process improvements to meet business needs.
Connect responsibilities with site and global quality and regulatory bodies.
Drive innovation within the area of influence.
Participate in large or global cross-functional squads and potentially take a leading role.
Build and maintain strong partnerships with colleagues and business partners to align on strategic projects and day-to-day activities.
Champion quality at the site and build a culture of continuous improvement.
Model agile leadership behaviors and organizational operating principles, supporting the organization's transformation to agile ways of working, including new governance practices and collaboration.