About The Position

The Senior Operations Manager leads Distribution Center operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. The role fosters a safety-first culture through awareness, training, and accountability, and guides operational leaders in meeting service, quality, accuracy, and productivity standards. The manager uses key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify improvement opportunities. The role supports innovation, calculated risk-taking, testing, and learning, while motivating team members by recognizing their strengths and providing clear goals, mutual accountability, and constructive feedback. The manager sets team and individual priorities, organizes resources to meet business needs, communicates the broader operational picture, and spends time on the floor observing and interacting with team members. Job duties may change at any time due to business needs.

Requirements

  • Four-year degree, preferably in Logistics, Supply Chain, Engineering, Technology, Operations, or a related business field; or a minimum of 3–5 years of experience in manufacturing, production, or distribution with applicable management or supervisory experience; or 18–36 months as an Operations Manager.
  • Experience with performance metrics and process improvement.
  • Strong communication, interpersonal, and organizational skills, including the ability to handle changing priorities and use good judgment in stressful situations.
  • Ability to motivate others, with strong conflict management and problem-solving skills.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.
  • Flexibility to work a variety of hours as business demands, including overnight, weekends, and holidays.
  • Ability to access all areas of the Distribution Center, including mezzanine platforms.
  • Ability to read and interpret necessary policies and procedures, perform updates, and operate Distribution Center systems and programs, including crossing over conveyors.
  • Strong inclusion acumen and ability to influence and advance priorities that foster belonging.

Responsibilities

  • Foster a safety-first culture through awareness, training, and accountability.
  • Guide operational leaders in achieving service, quality, accuracy, and productivity standards.
  • Use performance metrics, Lean Six Sigma, GEMBA walks, and other activities to assess operations and identify improvement opportunities.
  • Enable teams to work in an environment of innovation, calculated risk-taking, testing, and learning.
  • Motivate team members by recognizing their strengths and setting clear goals and expectations.
  • Promote mutual accountability and provide regular constructive feedback.
  • Set individual and team priorities and proactively organize resources to meet them.
  • Communicate the broader operational picture and spend time on the floor observing and interacting with team members.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance and other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service