The Senior Operations Manager leads Distribution Center operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. The role fosters a safety-first culture through awareness, training, and accountability, and guides operational leaders in meeting service, quality, accuracy, and productivity standards. The manager uses key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify improvement opportunities. The role supports innovation, calculated risk-taking, testing, and learning, while motivating team members by recognizing their strengths and providing clear goals, mutual accountability, and constructive feedback. The manager sets team and individual priorities, organizes resources to meet business needs, communicates the broader operational picture, and spends time on the floor observing and interacting with team members. Job duties may change at any time due to business needs.
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Job Type
Full-time
Career Level
Senior