The Senior Operations Manager leads Distribution and Receive Center operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. The role promotes a safety-first culture through awareness, training, and accountability, and guides operational leaders in meeting service, quality, accuracy, and productivity standards. The manager uses key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify improvements. They create an environment that supports innovation, calculated risk-taking, testing, and learning; help team members understand goals and expectations; and provide mutual accountability and regular constructive feedback. The role includes setting individual and team priorities, structuring resources to meet them, communicating the broader operational picture, and spending time on the floor observing and interacting with team members. Duties may change due to business needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Senior