Senior Operations Manager - Flow Center- Hampton GA

Target•Hampton, GA
•$95,000 - $171,000

About The Position

The Senior Operations Manager leads Distribution and Receive Center operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. The role promotes a safety-first culture through awareness, training, and accountability, and guides operational leaders in meeting service, quality, accuracy, and productivity standards. The manager uses key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify improvements. They create an environment that supports innovation, calculated risk-taking, testing, and learning; help team members understand goals and expectations; and provide mutual accountability and regular constructive feedback. The role includes setting individual and team priorities, structuring resources to meet them, communicating the broader operational picture, and spending time on the floor observing and interacting with team members. Duties may change due to business needs.

Requirements

  • Four-year degree, preferably in Logistics, Supply Chain, Engineering, Technology, Operations, or a related business field; or a minimum of 3–5 years of experience in manufacturing, production, or distribution and applicable management or supervisory experience; or 18–36 months as an Operations Manager.
  • Experience with performance metrics and process improvement.
  • Strong communication, interpersonal, and organizational skills, including the ability to handle changing priorities and use good judgment in stressful situations.
  • Ability to motivate others, with strong conflict management and problem-solving skills.
  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination.
  • Flexibility to work a variety of hours as business demands, including overnight, weekends, and holidays.
  • Ability to access all areas of the Distribution Center, including mezzanine platforms.
  • Ability to read and interpret policies and procedures, perform updates, and operate Distribution Center systems and programs, including crossing over conveyors.
  • Strong inclusion acumen and ability to influence and advance priorities that foster belonging.

Responsibilities

  • Lead operations with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking.
  • Foster a safety-first culture through awareness, training, and accountability.
  • Guide operational leaders in achieving service, quality, accuracy, and productivity standards.
  • Use key metrics, Lean Six Sigma, GEMBA walks, and other activities to assess performance and identify opportunities for improvement.
  • Enable teams to work in an environment that encourages innovation, calculated risk-taking, testing, and learning.
  • Help teams and individuals improve through clear goals and expectations, mutual accountability, and regular constructive feedback.
  • Set individual and team priorities and proactively structure resources to meet them.
  • Communicate the broader operational picture and spend time on the floor observing and interacting with team members.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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