The Senior Operations Manager (SOM) oversees Operations and the flow of product through a distribution facility. The role supervises Operations Supervisors who monitor the safe, efficient, and effective movement of inventory. The SOM analyzes and forecasts production volume, adjusts resources as workflow changes, and leads the team to achieve or exceed key performance indicator targets while meeting store demand. The position resolves complex operational issues escalated by the team and communicates business objectives and daily workload plans to team members and senior leadership. The role works a set schedule based on facility needs and may involve mornings, afternoons, nights, and/or weekends. Work takes place in a distribution or warehouse environment with its typical physical and environmental conditions.
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Job Type
Full-time
Career Level
Senior