The Senior Operations Manager (SOM) oversees Operations, including the flow of product through the building, and supervises Operations Supervisors responsible for the safe, efficient, and effective movement of inventory through the facility. The role analyzes and forecasts production volume and reevaluates resources as workflow conditions change to meet store demand. The SOM leads the team toward achieving or exceeding key performance indicator targets despite fluctuating demands, resolves complex operational issues escalated by the team, and communicates business objectives and daily workload plans to the team and senior leadership. The role requires working a set schedule based on facility needs and may involve mornings, afternoons, nights, and/or weekends. Work takes place in a distribution or warehouse environment, with associated physical and environmental conditions.
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Job Type
Full-time
Career Level
Senior