Senior Operations Manager

Lightpath Technologies 1•Garland, TX

10d

About The Position

The Senior Production Manager oversees and directs activities for the Precision Glass Molding and Shipping and Receiving Department. The role supervises staff, monitors workflow, and ensures products are delivered in line with client expectations. It verifies that incoming and outgoing shipments meet delivery expectations and works closely with Engineering, Sales, and Accounting. The position reports to the operations department. The manager provides strategic and tactical leadership across manufacturing, production, supply chain, and logistics; oversees employee performance and development; and drives quality, training, process improvement, and cost reduction. The role also serves as the point of contact and subject matter expert for the Visual ERP system and has authority to stop processes that may affect safety, quality, or customer satisfaction.

Requirements

A bachelor's degree from a four-year college or university, or at least five years of related experience and/or training, or an equivalent combination of education and experience.
Expertise in MIL specifications, ITAR regulations, and ISO and ANSI specifications.
Experience selling optics using recognized sales practices, such as consultative selling.
Must be authorized to work and reside in the United States and eligible for required U.S. Government authorizations, including those related to ITAR and export controls.
Valid driver's license.
Ability to research and collect data, interpret and analyze it, and produce information using prior knowledge and experience.
Ability to design workflows and procedures as needed and generate creative alternative solutions.
Ability to identify issues and resolve them in a timely manner.
Ability to work independently and collaboratively, including in group problem-solving situations.
Ability to manage time to meet deadlines; knowledge of project planning, scheduling, and budgeting.
Commitment to continuous organizational improvement in processes, procedures, products, and customer service.
Ability to provide autonomy once expectations are set and recognize results.
Ability to read, comprehend, and apply complex information; fast-learning and problem-solving ability.
Outgoing personality, professional demeanor, and excellent work ethic.
Proficiency with manufacturing software, ERP systems, Microsoft Word, Excel, Outlook, PowerPoint, and the internet.
Fluent in reading, writing, and speaking English.
Frequently required to walk, talk, and hear; occasional standing and reaching with hands and arms.
Must regularly lift and/or move up to 50 pounds.
Vision abilities required include close, distance, color, and peripheral vision, depth perception, and focus adjustment.
Able to work with moderate amounts of noise and occasional exposure to moving mechanical parts, toxic or caustic chemicals, electrical shock risk, and radiation risk.

Nice To Haves

Mechanical ability for equipment troubleshooting and small repairs.

Responsibilities

Oversee activities in the Precision Glass Molding and Shipping and Receiving Department.
Monitor production workflow, set process variables, study process methods, and implement cost reductions.
Provide strategic and tactical leadership across manufacturing, production, supply chain, and logistics.
Communicate job expectations and monitor employee performance.
Coach, develop, and supervise hourly employees.
Serve as the point of contact and subject matter expert for the Visual ERP system.
Collaborate with Engineering, Sales, and Accounting.
Establish and enforce requirements to ensure outputs meet quality standards.
Implement and maintain training programs for all aspects of the manufacturing process.
Maintain compliance with company policies and procedures.
Work with internal and external suppliers.
Document and update process work instructions.
Develop and drive cost-reduction initiatives and process optimization.
Monitor manufacturing processes and record process times and yields.
Maintain a safe and clean working environment in accordance with procedures, rules, and regulations.
Stop any nonconforming process that may affect safety, product quality, or customer satisfaction.
Ensure incoming and outgoing shipments meet client delivery expectations.