Senior Operations Manager - 2nd Shift
About The Position
The Senior Operations Manager oversees multiple reconditioning lines within the Inspection & Reconditioning Center and plans production for a full working shift to ensure production metrics are consistently met. When the General Manager is not onsite, this role fully manages the facility to meet or exceed production, cost, and quality targets. The manager identifies and resolves throughput and efficiency bottlenecks, leads site performance reviews and daily huddles, and supports continuous improvement projects and process training. The role also develops Reconditioning Leads and Managers through development plans and competency-based feedback, models Carvana values, upholds operating standards, and ensures compliance with health, safety, and loss prevention guidelines. The role requires working variable schedules as necessary in a fast-paced vehicle reconditioning environment. The environment may be cold, hot, noisy, or wet and may include fumes or odors from vehicle maintenance. Physical requirements include prolonged standing, frequent movement and reaching, lifting up to 60 pounds, and walking up to three miles per day. Safety equipment may be required. Employment is contingent on passing a background check, and the role is not eligible for visa sponsorship. Reasonable accommodations are available for applicants with disabilities.
Requirements
- 8 or more years of management experience in an automotive or lean manufacturing environment.
- Experience leading a team of more than 50 associates and a track record of developing employees.
- Proven ability to resolve urgent operational challenges through root cause analysis.
- Excellent communication skills.
- Ability to maintain high volume and high-quality output in a fast-paced environment.
- Valid unrestricted driver’s license and a clean driving record for the past three years.
- Must be at least 18 years old.
- Must be able to read, write, speak, and understand English.
- Ability to work variable schedules as necessary.
- Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and/or pull.
- Ability to lift up to 60 pounds independently and walk up to three miles per day.
- Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments or equipment.
Responsibilities
- Oversee multiple reconditioning lines and plan production for a full working shift.
- Manage facility operations in the General Manager’s absence to meet or exceed production, cost, and quality targets.
- Identify throughput and efficiency bottlenecks; conduct root cause analysis; develop and execute action plans with site leadership and associates.
- Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting performance against targets, challenges, and countermeasures.
- Guide daily site manager huddles to establish priorities.
- Assist with Continuous Improvement projects at the home site and, when applicable, across the region or network; implement and train process changes.
- Support development plans and provide regular competency-based feedback to Reconditioning Leads and Managers.
- Demonstrate Carvana values through leadership, teamwork, and communication on the shop floor.
- Uphold Carvana operating standards and processes.
- Ensure compliance with health, safety, and loss prevention guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
