Senior Operations Manager
About The Position
We are seeking a dynamic, results-driven Senior Operations Manager to lead critical distribution, inventory, procurement, and supply chain functions. This role offers an exciting opportunity to influence operational strategy, drive continuous improvement, and lead high-performing teams that support billions of dollars in product movement annually. The ideal candidate is a proven operations leader with strong analytical skills, exceptional people leadership abilities, and a passion for delivering outstanding service while maximizing operational efficiency. The Senior Operations Manager is responsible for overseeing large-scale distribution center operations, inventory management, procurement execution, workforce leadership, and supply chain performance. This position will lead cross-functional teams to ensure operational excellence, achieve service-level objectives, optimize inventory investments, and support the organization's long-term strategic goals.
Requirements
- Bachelor's Degree in Business, Supply Chain Management, Operations Management, Logistics, or related field preferred.
- 7+ years of progressive leadership experience in operations, distribution, supply chain and inventory management.
- Demonstrated success leading large teams in fast-paced operational settings.
- Strong understanding of inventory planning, procurement, forecasting, and distribution operations.
- Advanced analytical and problem-solving capabilities.
- Experience managing operational budgets and performance metrics.
- Proficiency in Microsoft Office Suite and enterprise resource planning (ERP) systems.
- Excellent communication, leadership, and organizational skills.
Nice To Haves
- Retail supply chain, food distribution, consumer products, or large-scale logistics operations.
- Lean, Six Sigma, or continuous improvement methodologies.
- Multi-site operational leadership experience.
Responsibilities
- Direct day-to-day operations across distribution, inventory, and supply chain functions.
- Develop and execute operational strategies that improve productivity, service levels, and profitability.
- Ensure operational processes are aligned with company objectives and customer expectations.
- Lead continuous improvement initiatives focused on efficiency, quality, and cost reduction.
- Oversee inventory planning, replenishment, forecasting, and inventory control processes.
- Monitor key performance indicators including inventory turns, fill rates, service levels, shrink, salvage, and days-on-hand.
- Partner with procurement, merchandising, transportation, and vendor partners to optimize inventory flow.
- Identify and mitigate supply chain risks while developing proactive solutions to maintain product availability.
- Lead, coach, and develop managers, supervisors, and operational teams.
- Build a culture centered on accountability, collaboration, innovation, and operational excellence.
- Participate in recruiting, succession planning, employee development, and performance management programs.
- Foster employee engagement and create opportunities for professional growth.
- Manage operational budgets and departmental expenses.
- Analyze operational data and financial metrics to identify opportunities for improvement.
- Develop action plans to achieve service, productivity, and profitability goals.
- Present performance updates and strategic recommendations to executive leadership.
- Drive long-term operational initiatives that support company growth and scalability.
- Lead cross-functional projects focused on automation, process improvement, and operational transformation.
- Collaborate with senior leadership to establish annual business objectives and operational priorities.
- Support organizational change management efforts and strategic initiatives.
- Strengthen relationships with suppliers, transportation partners, and internal stakeholders.
- Collaborate with vendor partners to improve inbound performance, service levels, and supply chain efficiency.
- Ensure customer expectations are consistently met through exceptional operational execution.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive medical, dental, and vision benefits.
- 401(k) with company match.
- Paid vacation and holidays.
- Career advancement opportunities.
- Professional development and leadership training.
- Collaborative culture focused on innovation and operational excellence.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
