Senior Manager, Operations

Setpoint•New York, NY

1d•$130,000 - $180,000•Hybrid

About The Position

At Setpoint Capital, we believe operational excellence is a core competitive advantage. Our Operations team plays a critical role across every stage of the investment lifecycle — supporting deals from close through ongoing portfolio management. Setpoint Capital is looking for a Senior Manager to join the Operations team. Reporting to the Head of Operations, this is a senior role with significant ownership across the deal lifecycle. The ideal candidate thrives in a fast-moving environment, and takes pride in building the processes that let a high-performing team scale.

Requirements

5–8 years of experience in operations, structured finance, credit, or asset management; experience in real estate finance or specialty lending strongly preferred.
Familiarity with credit facility mechanics: borrowing bases, advance rates, eligibility criteria, concentration limits, and leverage partner reporting.
Strong Excel skills; comfort with data and reporting tools (SQL or BI tools a plus).
Ability to independently manage multiple complex workflows under tight deadlines.
Clear, concise communicator; comfortable engaging across functions and with external counterparties (borrowers, lenders, custodians, servicers).
High judgment and ability to operate with limited oversight in ambiguous or time-sensitive situations.
Experience in a high-growth environment strongly preferred.

Responsibilities

Lead pre-close operational diligence for new facilities, including KYC/OFAC, insurance, custody and servicing structure setup, data tape configuration, and cash controls.
Manage post-close operations across the portfolio, including custody oversight, daily funding request review and approvals, and facility monitoring.
Determine the timing and sizing of leverage draws and paydowns across facilities; prepare borrowing bases and manage lender submissions in coordination with Debt Capital Markets.
Run lien search and BPO refresh processes across the portfolio.
Support enforcement actions and special situations, including servicer transitions and collateral control measures.
Partner cross-functionally with Investments, Legal, Finance, and Debt Capital Markets on deal execution, renewals, amendments, and lender reporting requirements.
Ensure portfolio and collateral data is accurately captured in internal systems, partnering with the analytics team to maintain reporting integrity.
Coordinate technology onboarding for new facilities and contribute to process and product improvements with the Setpoint Technology team.
Leverage AI tools to automate and improve operational workflows, reduce risk, and enhance team efficiency.
Identify operational risks and inefficiencies; drive improvements that support scalability as the portfolio grows.