Senior Operations Manager

Rent the Runway • Arlington, TX

12d • Onsite

About The Position

Rent the Runway (RTR) is seeking a Senior Manager of Operations to lead all Inbound functions within the Arlington Distribution Center. This role is responsible for overseeing day-to-day operations to ensure safety, quality, throughput, and turnaround targets are consistently met. The Senior Manager will champion continuous improvement initiatives that support both near-term operational goals and long-term company growth as Rent the Runway scales its customer base. This leader will effectively manage and develop direct reports, ensuring each department is appropriately staffed and equipped with the tools, metrics, and processes needed to achieve performance objectives.

Requirements

• B.S. degree in business administration, manufacturing, supply chain; MBA preferred.
• Minimum 5+ years experience in a supply chain, operations, warehousing, or project management role.
• 5 + years supervisory/management experience
• Experience leading/collaborating with operations, finance, accounting, and buying and/or procurement teams in the pursuit of delivering KPIs.
• Experience with building, owning, and delivering on operating metrics.
• Strong analytical background and the ability to apply that to readily available data.
• Strong Excel/Google Sheet skills are a must; other data tool skills are a bonus.
• The vision to find the answers to complicated operational problems and are relentless in their desire to improve processes and try new things.

Responsibilities

• Oversee day-to-day operations across Inbound department.
• Directly manage, coach, and develop Operations Managers.
• Own departmental financial planning and budget management to maximize efficiency and ROI.
• Drive quality, productivity, and continuous improvement initiatives across operations.
• Provide technical, analytical, and statistical expertise to support data-driven decisions.
• Develop, document, and implement standard operating procedures to enable scalable performance.
• Define, track, and evaluate performance metrics and operational KPIs.
• Lead and participate in internal continuous improvement and audit programs.
• Partner on warehouse design, layout optimization, and new business initiatives.
• Develop, execute, and report on short-term and long-term operational plans aligned to company growth.

Benefits

• Paid Time Off, including vacation, paid bereavement, and family sick leave
• Universal Paid Parental Leave for both parents + flexible return to work program
• Paid Sabbatical after 5 years of continuous service
• Exclusive employee subscription and rental discounts
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment
• 401(k) match
• Company-wide events and outings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager