(USA) Senior Operations Manager

Sam's West • Lithia Springs, GA

1d • Onsite

About The Position

This position is responsible for directing logistical operations by integrating knowledge of operational safety and customer issues and company and regulatory policies standards and procedures to develop and implement a comprehensive Logistics-related strategic plan. Executes processes and systems to promote and enforce compliance with regulatory policies standards and procedures related to Logistics operations. Develops and communicates procedures for general Logistics operations handling accidents and emergencies and maintaining equipment based on business objectives and company and regulatory standards. Creates an environment where managers and associates seek out recommend and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards. This role also focuses on respecting individuals by building high-performing teams, embracing differences, creating a culture of belonging, and empowering associates. It emphasizes acting with integrity by maintaining high ethical standards and supporting the company's goal of becoming a regenerative company. The role serves customers and members by delivering results with a customer-first approach and making data-driven decisions. It strives for excellence by displaying curiosity, encouraging continuous improvement, and adopting new technologies.

Requirements

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University
• Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data.
• Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Manage assigned financial aspects by monitoring and tracking expenses compared to budget, monitoring asset utilization, and preparing, reviewing, and/or analyzing business reports.
• Serve as a community liaison by participating in local and community organizations and charitable activities, championing company-sponsored programs and events to associates, customers, and the local community.
• Supervise and manage associates and leaders in the area of responsibility by giving direction, communicating goals, monitoring performance and providing feedback, identifying training and development needs, and providing opportunities for learning and growth, teaching and supporting Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates facility-wide.
• Investigate and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Drive, develop, and implement the business plan for the area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Monitor and ensure facility-wide compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
• Forecast and follow up on staffing, workload, and performance results to meet business demands for workload and performance results.
• Directs Logistical Operations.
• Integrates knowledge of operational safety and customer issues and company and regulatory policies standards and procedures to develop and implement a comprehensive Logistics-related strategic plan.
• Executes processes and systems to promote and enforce compliance with regulatory policies standards and procedures related to Logistics operations.
• Develops and communicates procedures for general Logistics operations, handling accidents and emergencies, and maintaining equipment based on business objectives and company and regulatory standards.
• Creates an environment where managers and associates seek out, recommend, and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards.
• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior