Senior Operations Manager, Amazon Air

Amazon • Fort Worth, TX

1d • $135,000 - $182,700 • Onsite

About The Position

The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Requirements

• Bachelor's degree or equivalent
• Experience with performance metrics and process improvement and Lean techniques
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Nice To Haves

• Bachelor's degree or equivalent, or experience in Engineering, Operations, Business Administration, or a related field
• Experience leading large contingent workforce programs
• Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
• Experience working cross functionally across several teams

Responsibilities

• Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub
• Responsible for the overall safety, quality, performance and customer experience of the shift.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Mentor, train and develop teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network.
• Develop and implement processes required to support hub launch.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior