Business Operations Lead, Amazon Air Cargo

Amazon • Nashville, TN

6d • $79,300 - $154,100 • Onsite

About The Position

Amazon Air is looking for a Business Operations Lead to help drive the growth of Air Cargo customers. The Business Operations Lead will lead process improvement programs in invoicing and payments, revenue forecasting and planning, and cost optimization, and drive the business forward via Weekly Business Review (WBR) and goal setting. The ideal candidate should be a self-starter, comfortable working directly with customers, possess exceptional organizational skills, capable of creating simple, scalable solutions to difficult problems, and thrive in a fast-paced and dynamic environment.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience with sales CRM tools such as Salesforce or similar software
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Nice To Haves

• 5+ years of finance, business management and sales operations experience
• Experience working within a high-growth, technology company

Responsibilities

• Own Amazon Air Cargo's invoicing function
• Integrate invoicing into the customer onboarding process
• Minimize Amazon Air Cargo's invoice debt
• Organize stakeholders and programs to address customer disputes
• Build and improve revenue forecasting and reporting mechanisms
• Build and improve weekly business review (WBR) mechanisms
• Build and improve annual/monthly goal-setting mechanisms

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level