(USA) Senior Operations Manager

Walmart • Perris, CA

21h • $127,600 - $191,400

About The Position

Position Summary... The Senior Operations Manager leads logistics and operations within a high‑volume Sam’s Club distribution or fulfillment environment. This role is responsible for driving performance across safety, service, quality, productivity, and cost, while developing leaders, managing financial results, and ensuring compliance with company and regulatory standards. The Senior Operations Manager partners closely with associates, suppliers, and cross‑functional teams to execute business plans, resolve operational issues, and continuously improve logistics operations in support of Sam’s Club members. What you'll do... Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates Manage assigned financial aspects by monitoring and tracking expenses compared to budget monitoring asset utilization and preparing reviewing andor analyzing business reports Serve as a community liaison by participating in local and community organizations and charitable activities champion companysponsored programs and events to associates customers and the local community Supervise and manage associates and leaders in area of responsibility by giving direction communicating goals monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching and supporting Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation associates facilitywide Investigate and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed Drive develop and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements Monitor and ensure facilitywide compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation Forecast and follow up on staffing workload and performance results to meet business demands for workload and performance results Directs Logistical Operations Integrates knowledge of operational safety and customer issues and company and regulatory policies standards and procedures to develop and implement a comprehensive Logisticsrelated strategic plan Executes processes and systems to promote and enforce compliance with regulatory policies standards and procedures related to Logistics operations Develops and communicates procedures for general Logistics operations handling accidents and emergencies and maintaining equipment based on business objectives and company and regulatory standards Creates an environment where managers and associates seek out recommend and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

Requirements

• Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Nice To Haves

• Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University
• Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide
• Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data.
• Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
• Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network

Responsibilities

• Lead execution of business plans to achieve facility goals for production, quality, safety, and service
• Manage staffing, workload planning, and performance execution
• Own financial performance, including budgets, expenses, asset utilization, and reporting
• Ensure compliance with logistics, safety, and quality standards
• Lead, coach, and develop associates and leaders; support hiring, training, and performance management
• Drive continuous improvement and operational efficiencies
• Resolve associate, customer, and supplier concerns using fact‑based decision making
• Support community engagement and company‑sponsored initiatives
• Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates
• Manage assigned financial aspects by monitoring and tracking expenses compared to budget monitoring asset utilization and preparing reviewing andor analyzing business reports
• Serve as a community liaison by participating in local and community organizations and charitable activities champion companysponsored programs and events to associates customers and the local community
• Supervise and manage associates and leaders in area of responsibility by giving direction communicating goals monitoring performance and providing feedback identifying training and development needs and providing opportunities for learning and growth teaching and supporting Logistics and company policies and procedures and participating in the hiring promotion coaching teaching and evaluation associates facilitywide
• Investigate and ensure associate customer and supplier concerns are resolved using own judgment or consulting others when needed
• Drive develop and implement the business plan for area of responsibility to achieve facility goals eg production quality safety and implement operational improvements
• Monitor and ensure facilitywide compliance with Logistics and company quality and safety standards policies procedures and directives by developing distributing andor maintaining procedures and supporting documentation
• Forecast and follow up on staffing workload and performance results to meet business demands for workload and performance results
• Directs Logistical Operations Integrates knowledge of operational safety and customer issues and company and regulatory policies standards and procedures to develop and implement a comprehensive Logisticsrelated strategic plan
• Executes processes and systems to promote and enforce compliance with regulatory policies standards and procedures related to Logistics operations
• Develops and communicates procedures for general Logistics operations handling accidents and emergencies and maintaining equipment based on business objectives and company and regulatory standards
• Creates an environment where managers and associates seek out recommend and implement ways to improve Logistics operations and ensure alignment with company and regulatory standards

Benefits

• At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
• -Health benefits include medical, vision and dental coverage
• -Financial benefits include 401(k), stock purchase and company-paid life insurance
• -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
• - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart .
• The annual salary range for this position is $127,600.00 - $191,400.00 Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior