Senior Operations Coordinator
Lonza•Walkersville, MD
•$62,000 - $100,000•Onsite
About The Position
The Senior Operations Coordinator will provide high-level operational and administrative support to senior leaders across Operations, Platform Sales, and PMO organizations. This role involves managing complex executive calendars, coordinating domestic and international travel, managing expense reporting, and preparing executive communications. Additionally, the position supports governance routines, operational reviews, and leadership forums, ensuring alignment and communication across various departments. The role also includes project and event management, as well as identifying opportunities for continuous improvement and digital enablement to streamline workflows and enhance efficiency.
Requirements
- Bachelor’s degree in business administration or related field preferred
- 3–7+ years of experience supporting senior leaders, business operations, project coordination, or executive operations functions
- Experience in a fast-paced corporate, operational, life sciences, manufacturing, or matrixed business environment preferred
- Advanced proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Word, and Excel
- Experience with Concur, SharePoint, project management platforms, and digital collaboration tools preferred
- Exceptional organizational and prioritization skills with strong attention to detail
- Strong executive presence and professional communication skills
- Ability to manage confidential and sensitive information with discretion
- Proven ability to manage multiple priorities and shifting business demands
- Strong stakeholder management and cross-functional coordination capabilities
- Experience supporting governance routines, operational reviews, or leadership meetings
- Process improvement mindset with experience simplifying workflows and driving efficiency
- Comfort leveraging AI productivity tools and automation technologies
- Strong problem-solving, decision-making, and critical thinking abilities
- Ability to work independently while building strong collaborative partnerships across teams
Nice To Haves
- Bachelor’s degree in business administration or related field
- Experience in a fast-paced corporate, operational, life sciences, manufacturing, or matrixed business environment
- Experience with Concur, SharePoint, project management platforms, and digital collaboration tools
Responsibilities
- Provide high-level operational and administrative support to senior leaders across Operations, Platform Sales, and PMO organizations
- Manage complex executive calendars, leadership meetings, and scheduling across multiple time zones
- Coordinate domestic and international travel arrangements, including itineraries, accommodations, transportation, and visa logistics
- Manage expense reporting and reconciliation through Concur or equivalent systems
- Prepare presentations, executive briefings, agendas, meeting materials, and leadership communications
- Capture meeting outcomes, action items, and follow-up activities to ensure accountability and execution
- Support governance routines, steering committees, operational reviews, and leadership forums
- Track deliverables, deadlines, and action items across cross-functional stakeholders
- Drive alignment and communication across Operations, PMO, Sales, Finance, HR, Legal, and external partners
- Maintain operational transparency by supporting reporting structures, documentation management, and status tracking
- Assist leadership teams in improving decision-making processes, information flow, and organizational effectiveness
- Coordinate leadership off-sites, workshops, internal events, and operational meetings
- Manage logistics including venue coordination, catering, travel, audiovisual requirements, and attendee communications
- Support execution of operational initiatives and cross-functional projects with multiple stakeholders and timelines
- Ensure seamless coordination and follow-through for high-visibility meetings and business activities
- Identify opportunities to streamline workflows, simplify processes, and improve administrative efficiency
- Leverage AI-enabled tools, automation platforms, and digital collaboration technologies to reduce manual work and improve productivity
- Standardize templates, governance routines, communication processes, and reporting structures
- Drive improvements in meeting effectiveness, travel planning, action tracking, and document management
- Promote operational excellence through lean thinking, process optimization, and continuous improvement methodologies
Benefits
- Performance-related bonus
- Medical, dental and vision insurance
- 401(k) matching plan
- Life insurance, as well as short-term and long-term disability insurance
- Employee assistance programs
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
