Senior Office Specialist (Bilingual)

Yamhill County • McMinnville, OR

7d • Onsite

About The Position

Yamhill County has two regular full-time positions for bilingual Senior Office Specialists to work in the Adult Behavioral Health Division. Your duties in this role will include phone, receptionist services, cancelling and scheduling client appointments, reminder calls, coordinating hospital discharges, scanning documents, creating correspondence and/or PDF forms, adding clients to groups, updating clinicians' schedules in the Electronic Health Record system, processing intakes, enrollments, terminations, and managing petty cash and misc. back-office work. I will also include taking meeting minutes, copying, ordering supplies, and relieving supervisors of administrative tasks such as gathering, analyzing, and preparing reports, processing subpoenas, with minimal direction, and other duties as assigned. Some evening and/or weekend work may be required. Bilingual in Spanish and English is required.

Requirements

• One year of clerical or secretarial work experience
• Fluency in English and Spanish is required
• Applicants will be required to pass skills tests including typing, document production, and Spanish
• Successful completion of a background check is also required
• Knowledge and experience with Microsoft Word, Outlook, and Excel are required
• Must not be excluded from participation in federal health care programs (Medicaid, Medicare, and other federally funded programs that provide health benefits)
• Must not be excluded from participation in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549)

Nice To Haves

• Excellent customer service and problem-solving skills
• Ability to multi-task
• Ability to be flexible with an ability to learn procedures and computer applications quickly
• Self-directed
• Detail-oriented
• Ability to work in a team environment
• Ability to interact with co-workers and the public in a courteous, professional manner
• Excellent communication skills

Responsibilities

• Phone and receptionist services
• Cancelling and scheduling client appointments
• Reminder calls
• Coordinating hospital discharges
• Scanning documents
• Creating correspondence and/or PDF forms
• Adding clients to groups
• Updating clinicians' schedules in the Electronic Health Record system
• Processing intakes, enrollments, terminations
• Managing petty cash and misc. back-office work
• Taking meeting minutes
• Copying
• Ordering supplies
• Relieving supervisors of administrative tasks such as gathering, analyzing, and preparing reports
• Processing subpoenas, with minimal direction
• Other duties as assigned

Benefits

• 15 paid holidays per year
• 19.5 days of Flexible Earned Time (FET) accrual in the first year (based on an 8-hr day)
• PERS (Public Employee Retirement System) - 100% employer funded contributions
• Full health benefit offerings with employee premiums starting as low as $70.18/month for PPA or $0/month for HMO during current plan year 2025-2026
• $750 and 40 hours of paid time annually for professional development/training
• $200 annually toward required license and/or certification fees
• HRSA/NHSC approved site with many loan repayment opportunities available
• Qualifying employer for public service student loan forgiveness
• Most positions are eligible to accrue overtime

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed