Bilingual Health Office Specialist-Albany Office - Bilingual Required

Linn County Department of Health Services • Albany, OR

2d • Onsite

About The Position

This is a full-time (37.5 hours/week) position in the Mental Health Department, classified as 008 and represented by SEIU. The position requires on-site work in Linn County and is not available for remote work. The role involves performing administrative tasks such as recording, tracking, filing, copying, mailing, and requesting documents from the public. It requires knowledge of rules and regulations surrounding protected health information. Public contact duties include scheduling appointments, computer data entry and retrieval, and customer service. The position also requires the use of collaborative problem-solving and communication skills in a team setting and proficiency with Microsoft Applications. The position will require working in multiple locations within Albany, Lebanon, and Sweet Home. Bilingual skills are required, and testing requirements must be met. This is a non-supervisory position, though incumbents may provide training and orientation to new personnel.

Requirements

• Graduation from high school or equivalent GED certificate.
• Typing speed of 60 wpm.
• Excellent computer skills in Microsoft Word and Excel.
• Ability to maintain effective work habits.
• Ability to maintain a calm demeanor in stressful situations.
• Ability to maintain regular and predictable work attendance.
• Ability to pass a criminal history check.
• Possess a valid driver’s license with an acceptable driving record.
• Bilingual Required - Testing requirements must be met.
• Must be able to pass a criminal history check and possess or obtain a valid Oregon driver's license with an acceptable driving record that meets the County's requirements.
• Authorization to work in the United States (verified via I-9 form).

Nice To Haves

• Two years of medical office experience.
• Experience working with an Electronic Health Records system.

Responsibilities

• Perform administrative tasks including recording, tracking, filing, copying, mailing, and requesting documents from the public.
• Handle public contact duties such as scheduling appointments, computer data entry and retrieval, and customer service.
• Utilize collaborative problem-solving and communication skills in a team setting.
• Provide training and orientation to newly assigned personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED