Senior Office Services Specialist

Conga•Boston, MA

7d•Onsite

About The Position

Conga is seeking a Senior Office Services Specialist to join their team in Boston, MA. This onsite position involves providing administrative support, overseeing daily catering operations, managing conference rooms, ensuring office presentability, handling vendor escorts, managing employee/visitor badges, and ordering/stocking office supplies and food. The role also includes assisting with internal events, maintaining documentation, managing office equipment invoicing and budget, and supporting administrative assistants. The Senior Office Services Specialist plays a crucial role in ensuring the smooth day-to-day operation of the office and creating a positive experience for employees, leaders, and visitors.

Requirements

Great team player
Easy-going and positive attitude with a pleasant and approachable demeanor
Flexibility to pivot deftly to assist in other areas as requested by team members or manager
Excellent verbal and written communication skills that allow for effective communication with executive management and across a multicultural, multinational office environment
Proven problem-solving capabilities while providing excellent customer service
Excellent time management skills including having the ability to eventually work independently with limited daily supervision, as well as under pressure
Detail-oriented and self-motivated
Proficiency with SharePoint, Outlook, and Microsoft Office
Knowledge of automated office equipment (e.g. photocopier, fax, multi-line telephone, etc.)
Able/willing to lift a maximum of 40lbs
Experience working in a corporate environment

Responsibilities

Provide administrative support, answer calls, and other administrative tasks
Oversee daily operations of catering needs for corporate environment
Responsible for set-up of meals and clean-up
Raise maintenance tickets when needed
Escort all vendors such as external maintenance teams while on the premises
Manage conference rooms and direct individuals to the appropriate meetings
Ensure the reception, lobby, and office areas are presentable
Responsible for employee/visitor badge management
Respond professionally and efficiently to employees’ concerns and offer solutions
Responsible for ordering and stocking daily orders of snacks and food for the office
Responsible for ordering and stocking supplies
Assist with internal events
Handle requests and queries appropriately and professionally
Be willing and able to take on additional projects when needed
Assist with the on-going development of documentation and internal site
Upload and maintain documents within SharePoint as needed
Assist with the office equipment invoicing and budget management
Provide confident and professional support to administrative assistants and PROS customers
Assist with processing parking documentation
Other duties as assigned