Senior Office Services Administrator

Talent Acquisition Team at Westland Insurance. Text reply only. • Surrey, BC

3d • CA$54,400 - CA$68,000 • Onsite

About The Position

Westland Insurance Group Ltd. has an exciting opportunity for a Senior Office Services Administrator to support our head office in Surrey, BC. As a Senior Office Services Administrator, you'll serve as a trusted resource for our Head Office, balancing reception responsibilities with operational coordination, administrative leadership, and support for key business initiatives that help keep Westland running smoothly. The expected hiring range for this role is $54,400 to $68,000 based on a 35-hour work week. Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences. The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us. As a Senior Office Services Administrator, you’re a highly organized professional who thrives in a fast-paced environment and takes pride in delivering exceptional service. You bring strong administrative expertise, a proactive approach to problem-solving, and the ability to support both day-to-day office operations and broader organizational initiatives.

Requirements

• 5+ years of reception and office administration experience in a high-volume environment
• Exceptional client service and professional communication in person, by phone, and in writing
• Highly organized, able to manage competing priorities, and work effectively with minimal supervision
• Tech-savvy, proficient in Microsoft Office, and quick to learn new systems and technologies
• Collaborative, adaptable professional who handles sensitive situations with discretion and professionalism

Responsibilities

• Serve as the first point of contact for visitors, employees, and clients while providing reception coverage and managing front office operations
• Coordinate meeting rooms, catering, office supplies, budgets, invoices, and vendor relationships to support efficient office operations
• Support employee onboarding, office transitions, security access management, equipment returns, and administrative processes
• Coordinate document retention, compliance activities, workplace safety initiatives, and quarterly vendor audits
• Support Head Office events and serve as a central resource for employee and client inquiries across the organization

Benefits

• Total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Amplifying Communities, a program to support causes that matter most to our employees
• Financial assistance is available for approved work-related training/development courses leading to certification
• Programs that offer professional development, including seminars and conferences

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed