Office Services Administrator II

ROBERT E MASON & ASSOCIATES INC•Durham, NC

2d•Onsite

About The Position

This role is the steward of our Durham office and will provide a consistent presence, setting the tone for professionalism and a high level of engagement. We are looking for somebody skilled, energetic, eager to learn, and take ownership of a variety of office services tasks to ensure the smooth operation of the Durham office. The successful candidate will maintain a professional appearance as they are a representative of the company and its executives at all times. This position partners with internal departments to accomplish business objectives, maintain and coordinate schedules, and anticipate and fulfill needs. This role will be privy to confidential information and must develop and maintain a high level of trust with other departments.

Requirements

Strong interpersonal skills, excellent professional demeanor, and the ability to deliver outstanding customer service.
Strong oral and written communication skills
Excitement to cultivate strong relationships with colleagues, clients, and vendors; energized by working in a collaborative team environment but demonstrates ability to perform multiple tasks effectively with minimal supervision.
Strong rational decision-making based on data, facts, and logical reasoning.
Willingness to take initiative and rapidly resolve issues as they arise.
Possess high quality standards, a commitment to completing the task within the deadline, and the ability to work under pressure.
Ability to move equipment and furniture for room/event set-ups.
Technical knowledge of office machines and equipment
Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment.
Mastery of all MS Office products
Full-time availability. - IN OFFICE
3-5 years of experience
Above average experience/knowledge of all MS Office products
Experience exercising discretion and confidentiality with sensitive company information
Experience in event and meeting planning

Responsibilities

Ensure that our office is welcoming for visitors and comfortable for our Associates.
Maintain a knowledge of the R.E. Mason and Apperture organizations and their operations.
Serve as point of contact between customers, vendors, other Emerson representatives, and R.E. Mason Associates.
Proficient in working efficiently in a fast-paced environment while juggling multiple tasks at a time.
Manage incoming calls, greet and check in visitors, and prepare visitor badges and nametags if needed.
Responsible for maintaining a tidy appearance of the interior office space, conference rooms, and kitchen area.
Submit helpdesk tickets through the building management portal for any building maintenance issues.
Organize or assist with group meetings, luncheons, and events.
Engage, observe, and anticipate the needs of others before they arise.
Book travel for employees as needed.
Create PowerPoint presentations, Word documents, and Excel spreadsheets.
Use company data to create mail merge, templates, graphs, and charts.
Enter/Submit expense reports for office leadership.
Assist with data entry and Emerson resume compilations.
Prepare and edit correspondence and other documents.
Retrieve and distribute incoming mail and assist with any outgoing mail or packages.
Responsible for managing, ordering, and restocking snacks, fruit, coffee, plates/utensils, office supplies, and other pantry items.

Benefits

Participation in the Employee Stock Ownership Program (ESOP)
Retirement plan, including a Safe Harbor contribution
Medical / Dental / Vision Insurance
Employer paid Life Insurance and Long-Term Disability Insurance
Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
Paid Parental Leave
Paid company holidays
Career Development Program
Retirement and Financial Wellness program
Employee Assistance Program (EAP)