Senior Office Assistant - Animal Services
About The Position
This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience. The Senior Office Assistant will be responsible for a variety of administrative and customer service duties within Animal Services. This role requires attention to detail, strong organizational skills, and the ability to handle transactions and maintain records accurately. The position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing, with prohibitions on illegal drug use, medical marijuana, and alcohol consumption while on duty. Additionally, due to working in high-security areas governed by the CJIS Security Policy, a stringent criminal background check is required. The position also requires US citizenship or lawful permanent residency eligible for naturalization.
Requirements
- High school diploma or GED
- One year of clerical experience
- Basic knowledge of dog/cat breeds, colors, and animal handling experience preferred.
- Knowledge of standard office practices and procedures.
- Ability to alphabetize or numerically sort materials
- Ability to set up and maintain records and files
- Ability to understand and apply policies and procedures
- Ability to communicate effectively orally and in writing
- Ability to operate a personal computer and related software and other standard office equipment
- Ability to develop and maintain effective working relationships with internal and external customers.
- Must be a US citizen or be a lawful permanent resident eligible for naturalization.
Nice To Haves
- Basic knowledge of dog/cat breeds, colors, and animal handling experience
Responsibilities
- Answer phones and greet visitors.
- Schedule appointments.
- Handle all shelter transactions to include adoptions, animal impounds, rescue transfers, and owner redemptions.
- Schedule animal vaccinations, deworming, and medications in shelter software (ShelterBuddy).
- Maintain filing system and storage of records.
- Prepare responses to FOIA requests.
- Process invoices and billing.
- Prepare daily deposits to Treasurer.
- Perform other work as required.
Benefits
- Career progression opportunities
- Salary incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
