Senior Nutrition Delivery Driver (5091)

YMCA of Metropolitan Los Angeles•Torrance, CA

10d

About The Position

Under the supervision of the Site Manager, the Home Delivery Coordinator/Case Worker manages and administers the Home Delivered Meal Program and assists with Congregate Meal Service operations, including substituting for other Congregate Site Managers as needed. The role covers staff and volunteer development, member involvement and satisfaction, client assessments and reassessments, delivery-route management, meal packing and delivery, and program supervision, promotion, and development. The Home-Delivered Meal Service Case Worker evaluates clients’ needs in their homes and identifies limitations affecting independent living, including those related to Activities of Daily Living and Instrumental Activities of Daily Living. The position also includes safely driving a bus in accordance with YMCA policies and state laws, maintaining vehicle and trip records, keeping the bus clean, and supporting other program areas when not driving. The employee is expected to uphold YMCA safety, supervision, mandated-reporting, and risk-management policies and to demonstrate YMCA and character values in interactions with members, guests, volunteers, and colleagues.

Requirements

Bachelor’s degree in social service or equivalent academic preparation or experience.
Current CPR, First Aid, and AED certifications, maintained throughout employment.
Serv-Safe Food Handling certification maintained throughout employment; certification must be completed within three months of hire if needed.
Physical capacity to lift and carry delivery boxes and other necessary equipment, up to 40 pounds.
Ability to walk up stairs without constraint while making deliveries.
Strong skills in program development and management, special-event management, staff supervision and development, member involvement and satisfaction, oral and written communication, and volunteer development.
Knowledge and experience managing staff, office and business systems, program resources, and departmental schedules.
Knowledge and experience with L.A. County Area Agency on Aging Home Delivery program management and its computer intake system.
Ability to lead and maintain an exceptional level of member service and satisfaction and relate to staff and the general public.
Ability to establish and maintain harmonious relationships with staff, coworkers, volunteers, members, and the general public.
Physical, visual, and auditory ability to perform the essential job functions with or without reasonable accommodations.

Responsibilities

Safely drive the bus in accordance with YMCA policies, procedures, and state laws, and abide by traffic laws.
Complete and document before-and-after trip checks each day.
Record gas levels, mileage, and maintenance on designated forms.
Clean the bus each day and keep required documentation, including routing sheets and mileage records, orderly and neat.
Promote safety by keeping first-aid supplies stocked and ensuring bus rules are announced and followed.
Communicate regularly with staff members and the supervisor.
Assist with other program areas and camp operations or maintenance when not driving.
Attend required staff meetings and trainings.
Follow YMCA policies for safety, supervision, mandated reporting, and risk management.
Manage and administer the Home Delivered Meal Program, including client assessments, reassessments, route management, meal packing and delivery, and program supervision, promotion, and development.
Assist with Congregate Meal Service operations and substitute for other Congregate Site Managers as needed.
Develop and guide staff and volunteers, and support member involvement and satisfaction.
Conduct in-home evaluations of client needs and identify limitations that impede independent living.
Demonstrate YMCA Core Values and the Six Pillars of Character in dealings with members, guests, volunteers, and fellow staff.
Demonstrate and develop competencies in mission advancement, collaboration, operational effectiveness, and personal growth.
Perform other duties as assigned by the supervisor.