Senior Network System Engineer

Hewlett Packard Enterprise•All, NC
•Remote

About The Position

Hewlett Packard Enterprise (HPE) is seeking a Senior Network System Engineer who will be responsible for managing pre- and post-sales technical/functional support to prospective clients and customers, ensuring customer satisfaction. This role requires a proven track record of successful sales support activity, presenting and articulating the capabilities and values of HPE Network Solutions against competitors. The preferred candidate will have career-level experience with networking infrastructure technologies. The Systems Engineer (SE) will work with Territory Managers to qualify opportunities and convert leads into successful engagements. This is a remote position, but the candidate must live in the designated territory and be expected to travel onsite to clients. The SE must combine excellent sales support and consultative skills with an expert understanding of advanced and emerging technologies, with an emphasis on campus and distributed branch networks. The SE will consult with their assigned Territory Manager to provide a comprehensive pitch to prospective clients, proactively support an opportunity pipeline, and drive through the sales process to closure. This senior-level position requires the ability to lead in a team environment and collaborate on the development of innovative, tailored solutions for clients and prospects. Incumbents must know how to gather client data to effectively tailor a solution, practice solution selling, and understand various delivery methods to anticipate what will work best for a given client. By combining technical expertise with business acumen, this role provides vital, detailed information about how HPE Networking solutions deliver business value to clients.

Requirements

  • 5 plus years of infrastructure engineering and some experience with successful pre-sales support is preferred
  • Extensive Aruba Networking or Juniper Mist Networking knowledge
  • Experience with routing and switching technologies
  • Experience in Networking Security
  • NAC experience - either ClearPass, ISE, Cloud NAC, Juniper Access Assurance
  • Wireless Design, deployment and troubleshooting
  • Pre and post wireless site survey knowledge
  • CWNA, CWDP, CWSP knowledge level highly preferred
  • Aruba Campus Access Professional certification highly preferred
  • JNCIS Mist AI wired and wireless certifications highly preferred
  • Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills
  • Must be customer focused and have the ability to design and manage solutions to complex technical issues
  • Ability to interface with senior levels of internal / external organizations is required

Responsibilities

  • Manage account and partner responsibilities for selected accounts in assigned territory.
  • Provide the optimum combination of hardware, software, and services to meet complex customer needs.
  • Play a role in the development of the bid, proposal, and presentation of the solution to the prospect.
  • Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory.
  • Deliver technical presentations to customers, partners, and potential prospects.
  • Manage channel partners to help drive business and deliver demand generation events.
  • Develop account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals.
  • Possess competitive knowledge including solution, technology, and product offerings.
  • Provide consultative support to key internal/external stakeholders in assigned territory.
  • Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
  • Assists the sales staff in assessing potential application of company products to meet customer needs.
  • Prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
  • Create detailed design and implementation specifications for complex products/applications/solutions.
  • Build a proof of concept based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
  • Provide consultation to prospective users and/or product capability assessment and validation.

Benefits

  • Health & Wellbeing comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion
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