Senior Network Operations Manager

Exol•Andover, MA

1d•Hybrid

About The Position

Symbotic is seeking a Senior Network Operations Manager to join their Infrastructure and Network Operations team. This role is responsible for leading the operational strategy, reliability, and evolution of Symbotic’s global network infrastructure across corporate offices, customer deployments, and industrial automation environments. The position requires a blend of strategic leadership and deep technical oversight to maintain secure, highly available, and scalable networking operations. The ideal candidate will lead and mentor a team of engineers while driving initiatives in routing and switching, security, SD-WAN, wireless infrastructure, and operational excellence within a fast-paced, high-growth setting.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent professional experience.
Minimum of 10 years of hands-on experience in network engineering and infrastructure operations.
Minimum of 3 years of leadership or people management experience.
Expert-level knowledge of enterprise routing and switching technologies including BGP, OSPF, and STP.
Proven experience managing Next-Generation Firewalls (NGFW), specifically Palo Alto Panorama or Cisco firewall technologies.
Deep understanding of SD-WAN architecture, deployment strategies, and operational management utilizing Aruba EdgeConnect (Silver Peak) or Cisco SD-WAN technologies.
Hands-on experience supporting Aruba Mobility Conductors/Controllers, Aruba wireless environments, Cisco DNA Center, or Cisco WLC platforms.
Comfortable working in and around large-scale automation environments while following all required safety protocols and personal protective equipment (PPE) guidelines.

Nice To Haves

Industrial networking experience highly preferred.
Preferred certifications include CCNP, CCIE, PCNSE, Aruba Certified Mobility Professional (ACMP), or equivalent advanced networking certifications.

Responsibilities

Lead, mentor, and develop a team of network engineers, supporting their technical growth, operational excellence, and resource planning.
Oversee the end-to-end lifecycle of enterprise network infrastructure, ensuring high availability, operational stability, and rapid incident response.
Manage network security operations, including Palo Alto and Cisco firewall technologies, VPN connectivity, and security policy governance.
Direct the implementation and optimization of Aruba EdgeConnect (Silver Peak) SD-WAN solutions across branch and customer locations.
Manage enterprise wireless environments utilizing Aruba controller-based architectures and Cisco wireless technologies.
Serve as the primary point of contact for ISPs, hardware vendors, and third-party partners to ensure successful service delivery and SLA adherence.
Lead operational incident response activities.
Participate in a rotating on-call support schedule approximately once every three months.
Travel up to 10% to customer and corporate locations as needed.