Senior Network Operations Engineer – Tier 3

CACI•Washington, DC

1d•$90,300 - $189,600

About The Position

The Enterprise Communications Services 3 (ECS3) program supports intelligence customers across multiple operating locations by designing, implementing, operating, and maintaining network, voice, video, and network-adjacent services. The program promotes continuous improvement through technology modernization, baseline development and maintenance, and security compliance. The Senior Network Operations Engineer serves as a senior technical resource supporting and maintaining enterprise network infrastructure. The role troubleshoots issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working with the NOC, NetOps Tier 2, and other NetOps Tier 3 technicians, the engineer performs break/fix work, implements configuration changes, and diagnoses routing and switching issues. The engineer also designs, engineers, and deploys network solutions to meet customer requirements, improve operational capabilities, and achieve mission objectives.

Requirements

IAT II certification, such as Security+.
CCNA certification.
Familiarity with Cisco and Juniper network equipment.
Active TS/SCI with polygraph clearance, or TS/SCI clearance with the ability to obtain a polygraph before starting.
Education and experience: GED with 9 years of experience; associate degree with 7 years; bachelor's degree with 5 years; or master's degree with 3 years.

Nice To Haves

CCNP certification.

Responsibilities

Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities.
Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions.
Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations.
Work independently and collaboratively within small teams, requiring minimal supervision.
Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments.
Lead investigations of complex technical problems using detailed data collection, analysis, and troubleshooting methodologies.
Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements.
Troubleshoot and resolve issues involving routing protocols, including OSPF and BGP.
Troubleshoot and support GRE tunnels, VPN technologies, and VRF implementations in enterprise network environments.
Configure and troubleshoot HAIPEs and TACLANEs.