Information Systems Analyst III (CONFIRE)

CONFIRE Joint Powers Authority • Rialto, CA

2d • Hybrid

About The Position

CONFIRE, JPA is recruiting for a Senior Network Engineer who will be responsible for engineering, implementing, and supporting the enterprise-level Wide Area Network (WAN) and Local Area Network (LAN) infrastructure for CONFIRE and its member agencies. This position requires in-depth technical expertise in enterprise networking, cybersecurity, and public safety communications systems. The Senior Network Engineer ensures the availability, performance, and security of mission-critical systems—including those supporting 911 dispatch operations—through collaboration with internal stakeholders, partner agencies, and vendors. Work locations may include CONFIRE’s communications centers in Rialto and Hesperia. CONFIRE, JPA is a Joint Powers Authority (JPA) located in San Bernardino County California established to provide communications, dispatch, computer information systems support (IS), and geographic information systems (GIS) to CONFIRE member and contract agencies. The CONFIRE Communications Center's (Comm Center) primary function is to provide 24-hour/365 day direct fire, EMS, and rescue dispatch services to CONFIRE agencies. Beyond the direct fire dispatch role, Comm Center also functions as the San Bernardino County (XBO) Operational Area dispatch, which provides large incident coordination for fire, local government, and emergency medical resources on a countywide basis.

Requirements

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• Minimum 5+ years of progressive experience in network administration and security, with expertise in high-availability, enterprise-scale environments including cloud architectures, business systems, server technologies, and communication systems.
• Enterprise LAN/WAN, telephone, voice, video, and data communication networks.
• Proficiency in networking protocols and technologies: TCP/IP, VPN, DNS, DHCP, IPsec, Dynamic Routing (OSPF, BGP, EIGRP) MPLS, SDWAN.
• Strong knowledge of firewall technologies, especially Sophos.
• Experience with Meraki, Cisco, and Sophos hardware/equipment.
• Practical experience with network monitoring, diagnostics, analytics tools, and reporting with emphasis on SolarWind and NinjaOne.
• Familiarity with backup solutions like Cohesity and Veeam.
• Experience with endpoint security platforms such as Sophos.
• Working knowledge of IT governance and security standards.
• Experience with intrusion detection, remediation, and general cybersecurity.
• Must be willing to cross-train and document processes and configurations.
• Must be a self-starter and willing to work under general provided guidelines.

Nice To Haves

• Relevant certifications such as CCNA, CCNP, CompTIA, or other industry-recognized credentials are strongly preferred at time of hire.
• Ongoing certification maintenance may be required to support the evolving technical landscape.
• Relevant certifications such as CCNA, CCNP, ITIL Foundations, CompTIA A+, or other industry-recognized credentials are preferred.
• Scripting or automation skills using tools like Python or PowerShell are advantageous.
• Experience with Nutanix is desired but not required.
• Hands-on experience with Windows Server and SQL Server is desired but not required.
• Strong analytical, problem-solving, and decision-making skills.
• Effective verbal and written communication skills in English.
• Ability to work in a team setting and clearly communicate with stakeholders at all levels, including technical teams and executive leadership.
• Comfortable managing multiple projects and shifting priorities in a fast-paced environment.
• Proven ability to streamline processes and support rapidly evolving business needs.

Responsibilities

• Leads multiple projects simultaneously that result in the implementation of enterprise network information technologies.
• Performs enterprise networking utilizing industry best practices and methodologies.
• Participates in conceptual design phase of application development hosting to clarify department needs, security and define technical problems of the hosting solution.
• Participates in the implementation and maintenance, as directed, of new systems including data center hosted and cloud technologies.
• Develops and coordinates operational plans for network support activities, ensuring CONFIRE MIS resources are effectively aligned to meet the needs of CONFIRE and its member agencies.
• Collaborates with multiple agencies and their subject matter experts in the gathering of technical requirements for system implementations; documents vendor requirements, security risks, and understands system interoperability and potential impact to the WAN/LAN.
• Architects scalable infrastructure solutions to support CONFIRE systems, including CAD and 911 dispatch, with consideration for risk, cybersecurity, and compliance with policies and regulations (e.g., HIPAA, HITECH, CCPA). Ensures alignment with enterprise standards and evaluates impacts to WAN performance.
• Performs connectivity to multiple data centers network and clouds using industry standards for transport encryption and security.
• Collaborates with technical personnel across CONFIRE and its member agencies to support the secure transport, exchange, and integrity of data between systems.
• Participates in the change management process to ensure that upcoming changes to enterprise infrastructure are properly communicated, planned, and tested across the CONFIRE environment.
• Provides vacation and temporary relief as required

Benefits

• Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed, to support critical infrastructure and respond to network incidents.
• Must be available to report to CONFIRE facilities in Rialto or Hesperia as required.
• Participation in an on-call rotation is required.
• The role may necessitate returning to work outside of regular hours to respond to network outages or mission-critical issues.
• Travel between CONFIRE sites and member agency locations may be required.
• A valid California driver license and proof of automobile liability insurance must be presented at time of hire and maintained throughout employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior