Information Systems Specialist III

City of Oakland•Oakland, CA

6d•Hybrid

About The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Join the dynamic team at the City of Oakland Information Technology Department (ITD)! Dive into an exhilarating, fast-paced setting where innovation drives digital transformation across the city. We foster a supportive, vibrant, and dedicated atmosphere, empowering you to contribute meaningfully to the community we serve! The Information Technology Department (ITD) has multiple roles open in its Information Security and Systems Administration teams! We are looking for individuals who have: Deep experience with Microsoft 365 , including Defender, Azure, Entra ID, Office 365, CoPilot, Purview, and more. Experience with CrowdStrike Endpoint Protection & Remediation (and/or similar EDR tools). Familiarity with cybersecurity frameworks such as NIST SP800-53, etc. Customer-service orientation: You will be responsible for generating technical solutions with the best interests of City departments and stakeholders in mind. Adaptive problem-solving skills : You will need to develop creative and innovative solutions to challenging problems. Strong ethics: You will handle sensitive and confidential information, including passwords for high-level staff. Protecting privacy and data is paramount to this role. Strong communication skills: You will need to convey technical information to stakeholders in a clear, easily understandable manner.

Requirements

A Bachelor's degree from an accredited college or university in Information Technology, Information Management, or a related field, and three (3) years of hands-on professional experience in systems administration.
Five (5) years of progressively responsible work experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks.
Possession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.

Nice To Haves

Experience providing lead direction or supervision is highly desirable.
Systems Administration experience in an enterprise environment is also highly desirable.
Relevant cybersecurity and IT systems certifications
Experience providing lead direction or supervision
Systems Administration experience in an enterprise environment

Responsibilities

Responding to and analyzing cybersecurity and/or systems administration incidents and requests
Implementing new projects and initiatives in security and infrastructure
Using security and systems tools to perform analyses and remediation
Managing disaster recovery tools and procedures to ensure systems are protected
Identifying trends and threats to stay ahead of the curve
Collaborating with others to achieve shared goals

Benefits

37.5-hour work weeks
15 paid holidays
Vacation – 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
Retirement – CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
Health – The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
Dental – The City of Oakland pays for Delta Dental full premium for employees and eligible dependents
Vision – The City of Oakland pays for VSP full premium for employees and eligible dependents
Sick leave – Employees accrue 12 days per year
Deferred Compensation – 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
Flexible Spending Account
Wellness Program
Employee Assistance Program
Life Insurance
Tuition Reimbursement
Employee Training
possible Telecommuting