Senior Network Engineer( Network Operations )-Senior Enterprise Communications Engineer

Northwell • Melville, NY

4d • $91,400 - $158,100 • Hybrid

About The Position

The Senior Network Engineer is responsible for the operational support, maintenance, troubleshooting, and continuous improvement of Northwell Health's enterprise network infrastructure, including LAN, WAN, WLAN, VPN, internet connectivity, and Google Cloud networking environments. This is a senior-level, hands-on engineering role requiring strong technical troubleshooting skills, operational ownership, and the ability to independently manage complex network incidents in a large, highly available healthcare environment. The successful candidate must be capable of troubleshooting across technologies, performing root-cause analysis, executing production changes, and driving issues through resolution with minimal supervision. The role ensures the integrity of network devices, communication systems software, and hardware. It involves identifying, programming, and maintaining all network and communication applications, as well as assisting and participating in the review and design of new or existing network infrastructure and systems. Additionally, the role includes developing and conducting in-service training on new applications.

Requirements

• Strong knowledge of TCP/IP networking and the OSI model, with the ability to apply these concepts during real-world troubleshooting.
• Advanced experience supporting enterprise routing and switching environments.
• Strong working knowledge of routing protocols, including BGP and EIGRP.
• Experience troubleshooting VLANs, trunks, spanning tree, routing, ACLs, NAT, DNS, DHCP, MTU, latency, packet loss, and network performance issues.
• Experience with enterprise WAN technologies and geographically distributed network environments.
• Working knowledge of enterprise wireless networking and troubleshooting.
• Experience with firewalls, remote-access VPN technologies, and network-security fundamentals.
• Experience using packet captures, network monitoring tools, logs, CLI diagnostics, and performance data to isolate complex issues.
• Knowledge of cloud networking, preferably Google Cloud Platform (GCP), including VPCs, routing, connectivity, and hybrid-cloud architectures.
• Ability to independently troubleshoot complex production issues across multiple network domains and technologies.
• Bachelor's Degree required, or equivalent combination of education and related experience
• 3-5 years of relevant experience, required.

Nice To Haves

• Cisco CCNP
• Palo Alto Networks certifications
• Google Cloud certifications
• Other relevant enterprise networking, security, wireless, or cloud certifications
• Cisco enterprise routing and switching
• Palo Alto Networks firewalls and Panorama
• Enterprise wireless technologies
• SD-WAN technologies
• Google Cloud networking
• Enterprise VPN technologies
• Network monitoring and observability platforms
• ServiceNow or similar IT service-management platforms

Responsibilities

• Responsible for engineering and integrity of the networking and communication system’s software, hardware, and configurations.
• Responsible for identifying, engineering/designing and programming of networking infrastructure and communication applications.
• Develops knowledge base documents and conducts knowledge transfer among engineering team.
• Assists in the review and evaluation of project requests and recommends appropriate action.
• Administers installation and repair services.
• Responsible for first level problem resolution for all health system locations.
• Gives guidance and direction to engineering team and outside service technicians.
• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree