Senior Network Operations Engineer
About The Position
We are seeking a Sr. Network Operations and Automation Engineer to join our team, reporting to the Sr. Manager, Systems and Network Administration. This team is responsible for providing excellent, 24/5 first-level network support. The team is also responsible for proactively monitoring and responding to alerts and requests to ensure maximum uptime for Nasdaq's mission-critical exchange systems. The team is a driven, passionate, high-energy, and highly motivated group with diverse skill sets. The work environment is fast-paced, and employees are expected to take on tasks independently. It is critical that the employee has the potential and drive to grow their craft. The team is responsible for ensuring the network remains in compliance with best practices, meets internal design criteria, and complies with internal Information Security and Internal Audit specified guidelines. New ideas and improvements to existing processes and procedures to maximize efficiency and productivity are encouraged.
Requirements
- Familiarity with Automation Frameworks – Ansible
- Utilized Version control repository management software - Gitlab & Bitbucket
- Previous Noc and Trading systems environment support
- Familiar with Multicast, BGP and SNMP Protocols.
- Linux Administration
- Familiar with basic AI tools
- Very organized and detail oriented, with high degree of accuracy and follow-up
- Excellent written and verbal communication skills
- Self-motivated, reliable team player
- Must possess desire to learn new technologies
- Strong understanding of network concepts, TCP/IP stack and common Internet protocols
- Ability to work in collaborative high-pressure environment
- Development and audit network system policies and procedures
Nice To Haves
- Bachelor's Degree in IT related field
- CCNA, CCNP, Network+ or equivalent experience
Responsibilities
- Incident response to network alarms via OpenText Operations Bridge Manager (OBM)
- Execute first-level network infrastructure projects and operational tasks including configuration changes, maintenance activities, and deployment support as assigned.
- Utilize Ansible for network updates
- Work closely with all Operations and Engineering teams to make sure network systems are available and working properly.
- Implement and maintain standardized configurations.
- Establish knowledge base, document standard config templates and standard operating procedures.
- Capturing and analyzing network sniffer data, perform DNS Updates
- Answer the Netops phone line and respond to support tickets
- Perform failure testing and monitoring validation of new Network devices.
- Interfacing and providing feedback to network monitoring tools group
- Maintain required spare hardware inventory at proper code revision levels
- Open hardware and software support cases with various hardware vendors
- Conduct periodic weekend system checks as part of a rotating team schedule
Benefits
- 401(k) program with 6% employer match
- Employee Stock Purchase Program with 15% discount
- Student loan repayment program up to $10k
- Company paid life and disability plans
- Generous paid time off
- Comprehensive medical, dental and vision coverage
- Health spending account with employer contribution
- Paid flex days to support mental wellbeing
- Gym membership discounts
- Paid parental leave
- Fertility benefits
- Paid bereavement leave
- Company gift matching program
- Employee resource groups
- Paid volunteer days
- Education Assistance Program
- Robust job skills training and Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
