Senior NetSuite Administrator & Architect

Seakeeper Inc•Bern Township, PA

6d•Onsite

About The Position

Seakeeper is the global leader in marine stabilization, on a mission to transform the way people experience life on the water – and keeping Seakeeper itself running smoothly is one very busy NetSuite environment. Order-to-cash, procurement, inventory and BOMs, manufacturing and MRP, warranty, quality, financials, HRIS, our dealer-facing commerce site – practically nothing at Seakeeper happens without touching NetSuite in some way. As our Sr. NetSuite Administrator & Architect, you'll own both sides of it: the hands-on administration (security, configuration, data integrity, releases) and the design authority over where it goes next. The business identifies what's needed, and you decide how the platform delivers it – accountable for keeping it stable, well-documented, and built to scale as we grow. You won't be one admin among several, and you won't spend your day buried in a ticket queue. You'll have real autonomy over how our ERP platform is designed and run, and real accountability for making sure that work outlasts any one person. You'll make an immediate impact by: Platform Architecture & Roadmap Owning the NetSuite architecture end to end — the module landscape, the data model, custom record design, and how it all fits together as we grow Owning the multi-year technical roadmap alongside our product owner: what we adopt, what we retire, what we build Leading every "how should this be built" call — configuration vs. customization, module choice, integration pattern — documented before anyone writes a line of code Holding the line on configure-before-customize; every customization is a future upgrade cost that needs a reason that survives review Setting the technical standards our NetSuite contractors and integration vendors build to, and reviewing what they deliver Integration & API Management Defining the integration architecture around NetSuite — the patterns, contracts, and standards every connected system is held to, from warehouse platforms to payment processors to customer-facing apps Owning the NetSuite side of every integration: endpoints, RESTlets, SuiteTalk, authentication, field mappings, error handling Governing API access — who connects, with what credentials, under what rate and volume expectations — and build the monitoring that catches failures before the business does Security & User Administration Designing and maintaining roles, permissions, and segregation of duties across the platform Maintaining restricted access to sensitive financial and employee data, and auditing access on a defined cycle Holding admin-level access as one of a small, trusted few — and govern who else gets it System Configuration & Enhancement Configuring forms, fields, records, workflows, and approval routings Enabling and maintaining modules across finance, inventory, manufacturing, quality, warranty, HRIS, CRM, and commerce Automating manual work with native functionality first — script is the last resort, not the first instinct Release & Change Management Testing NetSuite's semiannual releases against our critical processes and coordinate the schedule with Oracle ACS Owning the production gate: nothing deploys without documented requirements, a test script, and business sign-off. Running impact analysis before every release, and validate every customization and integration after Platform Health, Performance & Recoverability Monitoring script efficiency, governance limits, and response times — and plan ahead for growth in volume and storage Owning our data backup and export strategy: SaaS doesn't protect you from a bad mass update, and we need a tested way back Creating documented recovery procedures — what we restore, how, and how fast Data Integrity & Automation Maintaining master data integrity across items, BOMs, customers, vendors, and employees Designing and driving automation of high-volume, repetitive data work so the team handles exceptions instead of drowning in volume Supporting data migration during acquisitions and system implementations Reporting & Analytics Building and maintaining the saved searches, dashboards, and KPIs most of the company uses to see what's actually happening — day in, day out Supporting SuiteAnalytics and our Power BI reporting layer Business Partnership & Support Spotting efficiency opportunities across finance, ops, sales, manufacturing, and HR, and turn them into real system improvements Serving as the primary liaison to Oracle ACS and NetSuite Support — the case queue, the relationship, the development-hours budget, all of it Documentation & Knowledge Sharing Documenting every configuration decision, customization, and integration you own — including the reasoning behind it Cross-training teammates deliberately, ensuring documentation isn't an afterthought.

Requirements

Bachelor's degree in Information Systems, Business, Accounting, or a related field (8+ years of progressive ERP experience will be considered in place of a degree)
5+ years administering NetSuite in a production environment, including 2+ as the senior or lead administrator
Manufacturing or physical-product environment experience — BOMs, MRP, work orders, warranty
Demonstrated ownership of the NetSuite security model — role design, permissions, segregation of duties, sensitive-data access
Experience running NetSuite release cycles and sandbox-to-production change management
Ability to read and evaluate SuiteScript and workflows — you don't have to be the primary developer, but you have to be able to judge what others build
Hands-on experience integrating NetSuite with other business systems, including the API surface (SuiteTalk, RESTlets), authentication, and monitoring
Experience protecting a business-critical SaaS platform: backup strategy, version control, documented recovery
A track record of working directly with finance, operations, and manufacturing stakeholders and translating what they need into system design
Proven hands-on experience across NetSuite configuration, role and permission design, at least one of manufacturing/inventory/order-to-cash at scale, saved searches and dashboards, master data management, sandbox strategy, integration platforms, API governance, and performance management

Nice To Haves

NetSuite certification — SuiteFoundation, Certified Administrator, ERP Consultant, or SuiteAnalytics
SuiteCommerce Advanced or dealer/partner portal exposure
Experience managing an Oracle ACS relationship or equivalent managed-services engagement
Exposure to a CRM or HCM implementation running alongside NetSuite

Responsibilities

Owning the NetSuite architecture end to end — the module landscape, the data model, custom record design, and how it all fits together as we grow
Owning the multi-year technical roadmap alongside our product owner: what we adopt, what we retire, what we build
Leading every "how should this be built" call — configuration vs. customization, module choice, integration pattern — documented before anyone writes a line of code
Holding the line on configure-before-customize; every customization is a future upgrade cost that needs a reason that survives review
Setting the technical standards our NetSuite contractors and integration vendors build to, and reviewing what they deliver
Defining the integration architecture around NetSuite — the patterns, contracts, and standards every connected system is held to, from warehouse platforms to payment processors to customer-facing apps
Owning the NetSuite side of every integration: endpoints, RESTlets, SuiteTalk, authentication, field mappings, error handling
Governing API access — who connects, with what credentials, under what rate and volume expectations — and build the monitoring that catches failures before the business does
Designing and maintaining roles, permissions, and segregation of duties across the platform
Maintaining restricted access to sensitive financial and employee data, and auditing access on a defined cycle
Holding admin-level access as one of a small, trusted few — and govern who else gets it
Configuring forms, fields, records, workflows, and approval routings
Enabling and maintaining modules across finance, inventory, manufacturing, quality, warranty, HRIS, CRM, and commerce
Automating manual work with native functionality first — script is the last resort, not the first instinct
Testing NetSuite's semiannual releases against our critical processes and coordinate the schedule with Oracle ACS
Owning the production gate: nothing deploys without documented requirements, a test script, and business sign-off.
Running impact analysis before every release, and validate every customization and integration after
Monitoring script efficiency, governance limits, and response times — and plan ahead for growth in volume and storage
Owning our data backup and export strategy: SaaS doesn't protect you from a bad mass update, and we need a tested way back
Creating documented recovery procedures — what we restore, how, and how fast
Maintaining master data integrity across items, BOMs, customers, vendors, and employees
Designing and driving automation of high-volume, repetitive data work so the team handles exceptions instead of drowning in volume
Supporting data migration during acquisitions and system implementations
Building and maintaining the saved searches, dashboards, and KPIs most of the company uses to see what's actually happening — day in, day out
Supporting SuiteAnalytics and our Power BI reporting layer
Spotting efficiency opportunities across finance, ops, sales, manufacturing, and HR, and turn them into real system improvements
Serving as the primary liaison to Oracle ACS and NetSuite Support — the case queue, the relationship, the development-hours budget, all of it
Documenting every configuration decision, customization, and integration you own — including the reasoning behind it
Cross-training teammates deliberately, ensuring documentation isn't an afterthought