NetSuite System Administrator

URM Stores•Spokane, WA
•Onsite

About The Position

URM Stores, Inc. is seeking an experienced NetSuite System Administrator to support and optimize the NetSuite ecosystem that powers its business. Based in Spokane, Washington, this role is the primary point of contact for NetSuite ecosystem users, providing technical mentoring, coaching, and consulting to resolve issues and improve processes and application performance. The administrator serves as the subject matter expert on NetSuite functionality and system design, partnering with business departments to configure, enhance, and support the platform. The position is accountable for the day-to-day health, reliability, and continuous improvement of NetSuite operations. This is a 100% onsite position; relocation assistance is not provided. The role supports and maintains NetSuite and related business applications; proposes system designs and enhancements based on business problems and product requirements; and manages configuration changes to fields, workflows, roles and permissions, page layouts, custom objects and record types, reports, and dashboards. It collaborates with business departments and cross-functional teams to design, build, and roll out enhancements, and to support and coordinate larger NetSuite projects. The administrator also documents operational processes and system improvements, monitors NetSuite process health, keeps knowledge of functionality, customization, and integration current, and performs configuration, release, change-management, and testing activities. URM Stores is a cooperative serving independent grocers in the Inland Northwest. The company describes a supportive team environment and offers a compensation package that includes hourly pay, insurance coverage, retirement matching, paid leave, volunteer time, activities, and discounts.

Requirements

  • At least 3 years of NetSuite Administration experience.
  • Proficiency with saved searches, formulas, reporting, dashboard creation, custom forms, and workflows.
  • Solid understanding of core NetSuite functionality and ERP configuration, including adding fields, forms, and custom records.
  • Ability to collaborate and work well in a team environment, including under pressure and against deadlines.

Nice To Haves

  • Bachelor's degree in Business, Finance, or a related field.
  • Strong understanding of financial and supply-chain processes.
  • Experience in wholesale distribution or retail environments.
  • Experience with enterprise-level cloud-based ERP solutions; NetSuite is preferred.
  • NetSuite Administrator Professional certification is described as part of what success looks like.

Responsibilities

  • Support and maintain NetSuite and related business applications across the NetSuite ecosystem.
  • Serve as the subject matter expert on NetSuite functionality and system design.
  • Provide ongoing system and technical support, mentoring, and coaching to users; resolve issues and improve process and application quality.
  • Propose system designs and enhancements based on business problems and product requirements.
  • Create and manage configuration changes to fields, workflows, roles and permissions, page layouts, custom objects, custom record types, reports, and dashboards.
  • Ensure best practices are followed in configuration and administration activities.
  • Partner with business departments to align NetSuite capabilities with operational needs.
  • Collaborate with cross-functional teams to design, build, and roll out enhancements and to support, drive, and coordinate larger, more complex NetSuite projects.
  • Maintain documentation of key operational processes, system improvements, and revisions.
  • Manage day-to-day NetSuite operations and monitor the health of NetSuite processes.
  • Keep knowledge of NetSuite functionality, customization, and integration up to date.
  • Perform configuration, release, change-management, and testing activities, and participate in project configuration sessions.

Benefits

  • URM pays 100% of medical, dental, vision, and prescription insurance premiums for non-union employees and over 93% of premiums for their dependents.
  • 401(k) retirement plan with company matching up to 9% of annual salary.
  • Subsidized life insurance for employees and discounted rates for family coverage.
  • Company-paid long-term disability insurance; short-term disability and cancer insurance are available.
  • Life Flight insurance at a special rate.
  • Vacation plan, six paid holidays, four paid personal holidays, and paid sick days.
  • Paid volunteer service day.
  • Company-sponsored employee and family activities.
  • Corporate discounts, including gym membership, cell phone plan, and computer discounts.
  • Employee discount program at company-owned grocery stores.
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