System Administrator

Frequency Electronics, Inc•Uniondale, NY

About The Position

The Systems Administrator supports daily IT department operations by assisting with desktop, laptop, and printer support; identifying system and network issues; providing end-user support; and preparing devices for new hires. Working under the guidance of senior IT staff, this role helps ensure IT systems operate efficiently and meet the organization’s operational needs. The role includes troubleshooting hardware, software, networking, and operating-system issues; supporting Windows and Linux environments and Microsoft applications; assisting with information security and device hardening; supporting employee onboarding and account setup; and maintaining IT operations documentation. Occasional work outside normal business hours, including evenings or weekends, may be needed for IT projects, maintenance, or support.

Requirements

  • Minimum of 5 years of experience as a Systems Administrator.
  • Strong willingness to learn and apply new technical skills.
  • Ability to work both independently and as part of a team.
  • Basic knowledge of computer hardware, operating systems, and networking concepts.
  • Familiarity with Microsoft Office Suite, Windows, MFA, and general troubleshooting.
  • Availability outside normal business hours may occasionally be required for IT projects or maintenance tasks, including equipment installation, firmware/software updates, and other maintenance activities.
  • Ability to lift and carry IT equipment when necessary.
  • Reliable transportation to company sites when needed.

Nice To Haves

  • A Bachelor's degree in Information Systems, Computer Science, Cybersecurity, or a related field is preferred; equivalent working knowledge of network support and network security is also acceptable.
  • Prior hands-on experience through certifications, labs, coursework, or entry-level positions in IT support is a plus.

Responsibilities

  • Troubleshoot hardware, software, and networking problems.
  • Troubleshoot and support networking components, including TCP/IP, LAN, DNS, and DHCP.
  • Provide technical support and administration for Windows and Linux operating systems and Microsoft applications, including Office 365, Exchange, and Active Directory.
  • Collaborate with senior IT staff to analyze and troubleshoot network and system issues.
  • Learn, follow, and implement information security best practices when working with IT systems.
  • Support business continuity through device hardening while maintaining effective security measures.
  • Assist with new employee onboarding, account verification, device deployment, first-time login, password resets, and MFA walkthroughs and training.
  • Create IT operations documentation, procedures, and best practices.
  • Provide desktop, laptop, and printer support, end-user assistance, and device setup for new hires.
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