Senior Mortgage Loan Officer-HLC SIT

PNC•Home Location-PA (PAH01), NV
•$37,440 - $45,303•Remote

About The Position

At PNC, employees work together to deliver a strong customer experience and foster an inclusive workplace. The Senior Loan Officer is part of PNC's Mortgage Home Lending Center and Mortgage organization, supports the Strategic Initiative Team (SIT), and is based remotely where the role is available and approved. Remote work must be performed in a quiet, secure, confidential home workspace; occasional in-office participation may be required based on business needs. The position recommends mortgage loan solutions to existing customers and prospective clients sourced through strategic initiative platforms, manages customer relationships and a pipeline, and collaborates with internal and external stakeholders to complete mortgage transactions. The role reviews documentation for compliance and analyzes financial information for multifaceted or complex borrowers. The position is incentive eligible, with incentive payments based on company, business, and/or individual performance. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. Candidates may be subject to background checks required by Consumer Financial Protection Bureau regulations and applicable FDIA, SAFE Act, or FINRA requirements.

Requirements

  • Demonstrate the knowledge, skills, and abilities appropriate to the role.
  • Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered instead of a degree.
  • Candidates considered for the position are subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
  • The position is subject to Section 19 of the FDIA and, for any registered role, the SAFE Act and/or FINRA restrictions concerning certain criminal histories.

Nice To Haves

  • Skills in banking products, client prospecting, customer relationships, customer solutions, documentation, innovation, mortgages, and sales.
  • Competencies in customer experience management, effective communications, financial analysis, loan origination, matrix management, mortgage products, sales tasks and activities, scheduling work and activities, and selling.

Responsibilities

  • Recommend loan solutions to existing customers and prospective clients sourced through the firm's strategic initiative platforms.
  • Manage a portfolio of customer relationships and seek opportunities to retain customers or develop new clients.
  • Develop and prepare loan solutions, refer products and services, review documentation for compliance, and manage the customer pipeline efficiently.
  • Collaborate with internal and external stakeholders to complete mortgage transactions.
  • Collect and analyze customer financial information for multifaceted and/or complex borrowers.
  • Apply customer-focused practices by prioritizing customer needs and satisfaction and creating customized solutions.
  • Assess and manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account and back-up child/elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave.
  • Up to 11 paid holidays each year.
  • Nine occasional absence days each year, unless otherwise required by law.
  • Between 15 and 25 vacation days each year, depending on career level and years of service.
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