Senior Microsoft EUC Engineer

University of Vermont•Burlington, VT

About The Position

The UVM Systems Architecture and Administration Team is recruiting for a Senior Microsoft EUC Engineer, also titled Senior Systems Engineer, with experience in Endpoint management within the Microsoft M365 ecosystem (Intune, Autopilot, and Entra/Azure). The focus of this role is to implement and support Microsoft endpoint management technologies with on-premises, hybrid, and cloud-native Microsoft 365 services, focusing on modern device management (MDM) through Microsoft Intune, Entra and other end user computing (EUC) solutions. Collaborate with faculty and staff to determine needs and priorities and support deployment and administration of applications.

Requirements

Experience in Endpoint management within the Microsoft M365 ecosystem (Intune, Autopilot, and Entra/Azure).
Experience implementing and supporting Microsoft endpoint management technologies with on-premises, hybrid, and cloud-native Microsoft 365 services.
Focus on modern device management (MDM) through Microsoft Intune, Entra and other end user computing (EUC) solutions.
Ability to collaborate with faculty and staff to determine needs and priorities and support deployment and administration of applications.
Experience administering Microsoft infrastructure services on multiple large-scale systems in a 24x7 production data center environment.
Experience supporting cloud and on-premises Microsoft technologies such as Intune, Entra, Autopilot, Configuration Manager (formerly SCCM), Active Directory, Windows Server systems, and other Microsoft services.
Experience installing, maintaining, and modifying Windows operating systems and components.
Experience developing scripts (PowerShell) to maintain and enhance systems.
Experience engineering and supporting solutions for MDM improvements.
Experience collaborating to evaluate and deploy next generation systems for management of university client devices, operating systems, software, and BYOD.
Experience developing and supporting enhancements to EUC environments.
Experience providing technical support for VMware Horizon Virtual Desktop Infrastructure (VDI) environment.
Experience managing AppsAnywhere environment.
Experience working with Systems and Information Security staff to ensure secure and reliable on-premises and cloud services environments.
Experience maintaining a proactive security posture when evaluating and implementing technologies.
Experience responding quickly to mitigate emerging threats and keeping systems and applications updated.

Nice To Haves

Previous history of running complex managed workstation environments successfully.
Experience with Microsoft Intune and Autopilot.
Experience with Microsoft SCCM, MDT, or similar endpoint management and deployment services.
Virtual Desktop Infrastructure (VDI) expertise, ideally VMware Horizon.
Experience with application virtualization technologies.
Knowledge of Active Directory and Group Policy.
Experience with CrowdStrike EDR tools or products.
Experience working at an academic institution.

Responsibilities

Administer Microsoft infrastructure services on multiple large-scale systems in a 24x7 production data center environment.
Support cloud and on-premises Microsoft technologies such as Intune, Entra, Autopilot, Configuration Manager (formerly SCCM), Active Directory, Windows Server systems, and other Microsoft services.
Install, maintain, and modify Windows operating systems and components, and develop scripts (PowerShell) to maintain and enhance UVM systems.
Engineer and support solutions for MDM improvements and help determine the future of Unified Endpoint Management solutions.
Collaborate to evaluate and deploy next generation systems for management of university client devices, operating systems, software, and BYOD.
Develop and support enhancements to EUC environments.
Provide technical support for UVM’s VMware Horizon Virtual Desktop Infrastructure (VDI) environment, enhancing for academic needs as well as administrative access to sensitive data.
Help manage UVM’s AppsAnywhere environment to ensure multiple software delivery methods meet campus needs, including the creation of Cloudpaging packages for streaming installation of applications to Windows computers, integrating virtual applications hosted in UVM’s VMware environment, and curating local downloadable installers for multiple operating systems and use cases.
Work with Systems and Information Security staff to ensure secure and reliable on-premises and cloud services environments.
Maintain a proactive security posture when evaluating and implementing technologies, responding quickly to mitigate emerging threats and keeping systems and applications updated.