Senior Merchant, Category Solutions
About The Position
The Sr. Category Solutions Merchant at The ODP Corporation leads the development and execution of product and category strategies across multiple departments. In collaboration with cross-functional teams and the Director of Merchandising, this role drives sales, margin, and profitability by bringing new products and services to market at scale. It oversees the end-to-end product lifecycle, develops solutions to address assortment gaps, and ensures alignment with market demands and business objectives. The role also manages and mentors a team, applies market insights, and engages with executive leadership, drawing on expertise in retail optimization, digital experience, and customer segmentation. The role partners with product and engineering teams to define requirements, priorities, and customer inputs, and works through design, development, and release using agile delivery practices. It represents the voice of the customer in internal decisions, builds vendor and cross-functional partnerships, and supports product adoption with sales and marketing teams.
Requirements
- Bachelor's degree or equivalent experience.
- At least 7 years of experience.
- Retail and merchandising experience.
- Product development and new product introduction experience, including concept-to-launch work at scale.
- Leadership and management experience.
- Strategic leadership experience.
- P&L management experience.
- Long-term planning experience.
- Intermediate PC software skills using Excel, Word, and PowerPoint.
- Strategic planning and execution skills.
- Negotiation skills.
- Financial acumen.
- Vendor and supplier management skills.
- Market and consumer insights skills.
- Project management skills.
- Knowledge of agile methodologies, including Scrum/Kanban, backlog management, and roadmap management.
- Communication and interpersonal skills.
- Problem-solving skills.
Nice To Haves
- Visionary leadership.
- Strategic mindset.
- Ability to influence.
- Accountability.
Responsibilities
- Lead strategic execution and delivery of category strategies to increase sales, penetration, and margin growth, and develop and execute product strategies that support growth, profitability, market leadership, and business strategies.
- Lead end-to-end product lifecycle management from concept to launch, including planning, development, launch, and post-launch evaluation.
- Provide product and engineering teams with requirements, priorities, and customer inputs, and partner through design, build, and release using agile delivery practices.
- Use market insights and data to evaluate tradeoffs and outcomes, including upside, expected, and downside scenarios, and inform decisions on opportunities and growth strategies.
- Drive project plans with supporting financials, manage a challenge process, and drive project execution.
- Track and analyze key performance metrics to measure product success, identify improvement areas, and make data-driven decisions.
- Develop points of view on customer-centered platforms such as sustainability, safety, hygiene, and productivity.
- Collaborate with sales and marketing teams to drive product adoption and sales growth through marketing collateral, sales training, and customer support materials.
- Build partnerships with vendor partners, key internal customers, and cross-functional teams.
- Represent the voice of the customer in internal decision-making.
- Lead a team of merchants and foster continuous learning and professional development.
Benefits
- 401(k).
- Competitive salaries.
- Benefits package.
- Opportunities to move and grow within the organization.
- May be eligible to participate in an incentive program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
