Senior Member of Technical Staff, Product Engineering
About The Position
Pallet is building AI agents to automate manual workflows across the global supply chain. The company’s platform provides end-to-end visibility and control, and its CoPallet service combines AI agents with logistics experts to automate back-office operations. Pallet is hiring Product Engineers to connect customers with its AI platform, customize solutions for enterprise clients, and build its AI product alongside cross-functional teams. The role involves close collaboration with customers to understand operational challenges and turn them into reliable, scalable software. Engineers have ownership from idea through deployment, contribute to product direction and architecture, and work directly with the founders and engineering team. The company describes this as an early-team opportunity with meaningful influence over the product. The position is based in person, five days per week, in San Francisco’s Financial District or at the New York City satellite office. The technology stack includes PostgreSQL; Node.js and TypeScript; Encore for server-side development and managed DevOps; GCP; OpenAI, Anthropic, and Google foundation models; Playwright; React and TypeScript; and Vercel.
Requirements
- At least 6 years of experience, with deeper architectural ownership and a focus on system quality and long-term maintainability.
- Strong backend and systems engineering fundamentals.
- Experience owning core product or infrastructure in a SaaS or platform environment.
- Consideration for reliability, performance, and architecture in addition to shipping features.
- Comfort working in a fast-moving, in-person startup environment.
- Willingness to work in the office five days a week in San Francisco’s Financial District or the New York City satellite office.
Nice To Haves
- Experience with Node.js, TypeScript, or GraphQL.
Responsibilities
- Build and own core product features that power AI agents solving logistics problems.
- Translate customers’ business needs into reliable, scalable software, serving as a connection between engineering and customers.
- Design and implement data pipelines and backend systems intended to scale from hundreds to millions of users.
- Ship end-to-end features in a SaaS environment.
- Collaborate with the engineering team on architecture, product decisions, and technical direction.
- Help define product engineering practices at Pallet as an early team member.
Benefits
- Health, vision, and dental benefits.
- Take-what-you-need paid vacation.
- Life and accidental insurance.
- Short-term disability coverage.
- Competitive equity.
- 401(k) option.
- Paid parental leave.
- Yearly learning and development stipend.
- Commuter benefits for Bay Area and New York employees.
- Uber ride stipend for late work at the office.
- Remote-office home stipend for remote employees.
- Free professional headshot.
- Daily catered lunches and dinners in the office.
- Complimentary on-site gym at the San Francisco office.
- Onboarding trip to an office for remote employees.
- Monthly happy hours.
- Annual company offsites.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
