Member of the Technical Staff - Product Engineering

Probook•New York, NY

5d•$250,000 - $300,000

About The Position

Probook is hiring a senior product engineer to define and build product capabilities for its AI operating system for the home services industry. The role owns product surfaces end-to-end, from backend systems and frontend interfaces to AI integrations, and turns business strategy and customer needs into shipped products. Work is expected to reach tens of thousands of users and support substantial transaction volume, with a direct impact on product growth and revenue. The position combines hands-on product delivery with technical and product leadership. The engineer will design scalable systems, set engineering quality standards, make important architecture and tooling decisions, and help other engineers deliver better products. The role also involves working directly with customers, including in the field, and partnering with company leadership on product strategy and priorities. Probook describes its team as having more than 60 people and notes that it is based in NYC. Compensation includes a salary of $250,000–$300,000 and meaningful early-stage equity.

Requirements

At least 7 years of product engineering experience shipping customer-facing products end-to-end.
Deep experience building complete product experiences across the stack and ability to ship features independently.
A track record of building 0-to-1 products that reached meaningful scale.
Expert-level coding fundamentals and sophisticated judgment about technical trade-offs and quality investments.
Battle-tested experience shipping production AI/ML products that customers depend on.
Strong product instincts and ability to build features users want that drive business outcomes.
Exceptional product judgment and experience making high-stakes product and technical decisions with incomplete information.
Ability to translate ambiguous customer problems into elegant, impactful solutions.
Strong technical communication skills with both engineering and business stakeholders.
Ability to ship quickly without compromising product quality or user experience.
Experience setting product quality standards and raising the engineering bar.
Experience as a product or technical leader whom others look to for guidance.
Ability to operate in high-growth, high-ambiguity environments, define the playbook, and context-switch across product areas.
Passion for building products that impact working-class Americans and interest in modernizing the home services industry.
Willingness to engage directly with customers in the field, including on-site visits.

Nice To Haves

Experience as a founding or early engineer.

Responsibilities

Own complete product surfaces from conception through production, including backend systems, frontend interfaces, and AI integrations.
Ship production AI products that automate complex workflows for service businesses.
Deliver quickly while maintaining staff-level quality and making product and technical decisions that balance user needs, business impact, and technical excellence.
Drive multi-month initiatives that unlock product capabilities and revenue opportunities.
Design product architectures and systems that can scale to 100 times current usage.
Set standards for product quality, technical craftsmanship, and user experience across the engineering organization.
Build robust, scalable foundations that help the team iterate faster.
Integrate AI frameworks into customer-facing products and make critical decisions about architecture, infrastructure, and tooling.
Work directly with customers to understand workflows and pain points and turn those needs into shipped products.
Partner with leadership to define product strategy and prioritize initiatives that drive ARR growth.
Enable other engineers to ship better products faster, and mentor engineers through code reviews, product critiques, and technical leadership.