Senior Member of Technical Staff, Product Engineering
About The Position
Pallet is hiring a Product Engineer to build and shape its AI-powered logistics platform. The role bridges customer needs and the AI platform, customizing solutions for enterprise clients and collaborating with cross-functional teams to develop the product. The engineer will work closely with company leaders and customers to understand operational challenges, translate them into reliable software, and influence product direction as an early member of the team. The position offers end-to-end ownership of product features, from idea through deployment, in a SaaS environment serving enterprise logistics clients. The engineer will help build systems for AI agents operating at scale, contribute to architecture and technical direction, and help establish the company’s approach to product engineering. The role is full-time and onsite five days per week, with offices in San Francisco’s Financial District and a New York City satellite office.
Requirements
- At least 6 years of experience, with architectural ownership and a focus on system quality and long-term maintainability.
- Strong backend and systems engineering fundamentals.
- Experience owning core product or infrastructure in a SaaS or platform environment.
- Focus on reliability, performance, and architecture in addition to shipping features.
- Comfort working in a fast-moving, in-person startup environment.
- Willingness to work in the office five days per week in San Francisco’s Financial District or the New York City satellite office.
Nice To Haves
- Node.js, TypeScript, or GraphQL experience.
Responsibilities
- Build and own core product features powering AI agents that solve logistics problems.
- Translate customer and business needs into reliable, scalable software, serving as a link between engineering and customers.
- Design and implement data pipelines and backend systems intended to scale from hundreds to millions of users.
- Ship end-to-end features in a SaaS environment and deliver visible customer impact.
- Collaborate with the engineering team on architecture, product decisions, and technical direction.
- Help define product engineering practices as an early team member.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Paid vacation
- Life insurance
- Accidental insurance
- Short-term disability coverage
- Equity
- 401(k) option
- Paid parental leave
- Yearly learning and development stipend
- Commuter benefits for Bay Area and New York employees
- Uber ride stipend for late office work
- Remote office home stipend for remote employees
- Free professional headshot
- Catered lunches and dinners in the office
- Complimentary onsite gym at the San Francisco office
- Onboarding trip to an office for remote employees
- Monthly happy hours
- Annual company offsites
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
