Senior Marine Claims Adjuster

UPS Supply Chain Solutions

About The Position

UPS Capital, the financial services branch of UPS, meets businesses’ financial needs by accelerating money and protecting goods through their supply chains. Under general supervision and direction, the Marine Adjuster resolves Ocean and Inland Marine claims by investigating losses, negotiating settlements, and presenting evidence in legal proceedings while maintaining expected production and quality levels. The role also involves entering alphabetic, numeric, or symbolic data from source documents into a web-based database, comparing entries with source documents, correcting errors, and compiling, sorting, and verifying data.

Requirements

Be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work in the United States for this employer.
Must be currently located in the same geographic location as the job or willing to relocate independently.
Demonstrate proficiency in Microsoft Office Suite.
Have a high school diploma or equivalent.

Nice To Haves

Previous claims experience is preferred but not required.
An adjuster’s license as required by state and local jurisdictions; it will be gained in the role.
Detail-oriented.
Solid time management skills and organizational ability.
Strong analytical and mathematical ability.
Excellent interpersonal skills, including the ability to handle challenging situations.

Responsibilities

Examine claim forms, policies, endorsements, and other records to determine coverage as outlined in ISMS.
Request and obtain additional information to investigate claims.
Settle claims by determining insurance carrier liability and applicable policy coverage, issuing settlement checks, disposing of salvage, and pursuing subrogation when appropriate.
Comply with federal and state regulations and service standards to maintain the company’s reputation and the integrity of its insurance products.
Present evidence at legal proceedings and produce products and other documents as evidence.
Maintain the expected caseload.
Maintain professional and technical knowledge through continuing education.
Participate in special projects or perform duties in other areas as requested.
Maintain acceptable product quality by complying with service standards and internal quality control initiatives.
Enter data from source documents into a web-based database, compare entries against source documents, correct errors, and compile, sort, and verify data.