Senior Claims Adjuster

Brown & Brown Insurance • Plano, TX

6d

About The Position

Brown & Brown is seeking a Senior Claims Adjuster to join its growing team in Plano, Texas. The role directs and monitors litigation and complex claims under the Texas Workers Compensation Act, providing expertise and recommendations on file handling to achieve beneficial outcomes for external and internal customers. The adjuster also provides professional customer service and serves as a leader within the workers compensation unit, supporting team training and filling in for some supervisor duties when needed.

Requirements

• Licensed Workers Compensation Adjuster in the State of Texas.
• At least 3 years of prior Texas Workers Compensation claims-adjusting experience involving lost-time claims.
• High school diploma and/or 2 years of general office experience.
• General computer knowledge.

Nice To Haves

• College degree (2 years preferred) and/or 5 years in an insurance-related field.

Responsibilities

• Handle Texas Workers Compensation claims, including lost-time and complex medical-only claims.
• Manage claims involving BRC, CCH, and litigation.
• Address complex subrogation issues.
• Identify and address coverage or carrier issues.
• Assist the Team Lead with training and supporting other adjusters on the team.
• Act as a leader within the workers compensation unit.
• Perform some supervisor duties when the supervisor is absent.
• Aid in training staff.
• Follow CSI for anchor clients.
• Apply and interpret Texas workers compensation statutory rules, laws, and regulations.
• Provide professional customer service to internal and external customers.
• Direct and monitor litigation and complex claims and recommend file-handling approaches.

Benefits

• Medical/Rx, dental, vision, life, and disability insurance.
• Employee stock purchase plan (ESPP).
• 401(k).
• Student loan assistance.
• Tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Paid time off and holidays.
• Preferred partner discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED