Senior Claims Adjuster

Bridge Specialty Group•Plano, TX

About The Position

Brown & Brown is seeking a Senior Claims Adjuster to join its team in Plano, Texas. This professional directs and monitors litigation and more complex claims under the Texas Workers Compensation Act, providing expertise and recommendations on file handling to achieve beneficial outcomes for internal and external customers. The role also provides professional customer service, supports training and development within the team, and serves as a leader within the Workers Compensation unit.

Requirements

  • Texas Workers Compensation claims-adjusting experience, including a minimum of 3 years handling lost-time claims.
  • Licensed Workers Compensation Adjuster in the State of Texas.
  • High school diploma and/or 2 years of general office experience.
  • General computer knowledge.

Nice To Haves

  • College degree (2 years) and/or 5 years in an insurance-related field.

Responsibilities

  • Handle Texas Workers Compensation lost-time and complex medical-only claims.
  • Handle claims involving BRC, CCH, and litigation.
  • Address complex subrogation issues.
  • Identify and address coverage or carrier issues.
  • Assist the Team Lead with training and assisting other adjusters on the team.
  • Serve as a leader within the Workers Compensation unit.
  • Perform some supervisor duties when the supervisor is absent.
  • Assist with training staff.
  • Follow CSI for Anchor Clients.
  • Interpret and understand Texas Workers Compensation statutory rules, laws, and regulations.
  • Provide professional customer service to internal and external customers.
  • Direct and monitor litigation and complex claims, and recommend file-handling approaches.

Benefits

  • Medical and prescription drug benefits
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee stock purchase plan (ESPP)
  • 401(k)
  • Student loan assistance
  • Tuition reimbursement
  • Free mental health and enhanced advocacy services
  • Paid time off
  • Paid holidays
  • Preferred partner discounts
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