Senior Manager - Project FT (Commercial Grounds Maintenance)

Goodwill San Antonio•San Antonio, TX
•$67,060 - $75,434•Onsite

About The Position

The Senior Project Manager oversees the daily operations of Grounds Maintenance contracts, including Lackland, Ft. Sam, SAMMC, and commercial grounds. The role manages associated resources such as revenue, expenses, equipment purchasing and maintenance, personnel actions, and fiscal management and reporting. It supports Goodwill San Antonio’s mission to help change lives through the power of work. The Senior Project Manager supervises Project Managers and their teams, sets objectives, monitors results and contract performance, and keeps the Vice President of Contract Services informed about operational activity, issues, and opportunities. The role also supports contract negotiations and modifications, evaluates costing proposals, coordinates with government and community agencies, and manages team member performance, development, training, and workplace concerns.

Requirements

  • Supervise more than two team members.
  • At least 3 years of job-related experience.
  • Supervisory or management experience.
  • Ability to perform each essential performance requirement satisfactorily, with reasonable accommodations where applicable.
  • Ability to meet the physical requirements of the position.
  • For positions requiring driving: maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed when using a personal vehicle for company business.

Nice To Haves

  • Associate’s degree strongly preferred.
  • Bachelor’s degree in a related field preferred.
  • Formal education related to grounds maintenance, landscaping management, or similar fields.
  • At least 5 years of job-related experience.
  • Management and business management experience.
  • Experience in turf and tree maintenance, landscaping, and irrigation operations.
  • Experience with government contracts.
  • Equivalent combination of education, experience, and/or military training.

Responsibilities

  • Oversee daily Grounds Maintenance operations and supervise, guide, and provide oversight to Project Managers and their teams.
  • Set objectives and be accountable for results in the area of responsibility.
  • Keep the Vice President of Contract Services informed about operations, contract-specific issues, and opportunities, and recommend actions.
  • Assist with negotiating new contracts and prepare modifications to existing contracts.
  • Prepare or evaluate costing proposals for statements of work and process complex contract packages, including determining staffing, costs, supplies, durations, time studies, and capital purchases.
  • Protect agency assets and resources by controlling costs and generating revenue.
  • Review work progress, staffing and equipment needs, projected requirements, and contract conditions with Project Managers daily.
  • Coordinate with federal, state, and community agencies regarding contract requirements.
  • Respond to government personnel and management inquiries and negotiate resolutions to issues involving contract specifications and performance.
  • Provide guidance and oversight on hiring, terminations, transfers, performance, job coaching, and other personnel matters.
  • Conduct performance appraisals and address performance-related issues.
  • Provide team members with growth and development opportunities.
  • Establish and oversee training programs for new team members, including safety objectives and proficiency with equipment and job tasks.
  • Deliver timely performance appraisals for direct reports and coordinate with Human Resources on recognition, promotions, transfers, disciplinary actions, and terminations in accordance with policy and applicable law.
  • Conduct team meetings, communicate policies, procedures, and organizational news, receive feedback, and offer recommendations.
  • Maintain harmonious working relationships, address team member complaints promptly, and follow through to resolution.
  • Monitor contracts for negative performance trends and take appropriate corrective action.
  • Encourage compliance with federal, state, and agency safety requirements.
  • Provide positive, professional, and friendly customer service by greeting people and responding to questions or concerns.
  • Perform other duties assigned by management to meet business needs and objectives.

Benefits

  • Supportive health and wellbeing benefits
  • Competitive base and bonus pay
  • Savings plans
  • Personal financial education
  • Store purchase discounts
  • Paid time off
  • Leadership development
  • Tuition reimbursement
  • Personal and professional skills development programs
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