Congress Peer to Peer Engagement Obesity and Related Conditions - Senior Manager

Amgen•Thousand Oaks, CA

About The Position

The Senior Manager, Congress Peer to Peer Engagement translates U.S. peer-to-peer strategy into coordinated congress programs across the portfolio. The role leads programs from end-to-end logistics and commercial opinion leader management through on-site execution and post-congress follow-through. It collaborates with Congress, HCP Marketing, Omnichannel, Sales, Medical, Corporate Affairs, Advocacy, Strategic Account Managers, Global partners, and agencies to create relevant, coordinated customer experiences. The role shapes how healthcare professionals connect and learn at congresses by aligning the people, programs, and partners involved from planning through follow-through. It coordinates congress planning, commercial opinion leader engagement, cross-functional activities, logistics, on-site execution, measurement, and continuous improvement.

Requirements

Doctorate degree and 2 years of marketing or sales experience; or master's degree and 4 years; or bachelor's degree and 6 years; or associate's degree and 10 years; or high school diploma/GED and 12 years.
Recent, hands-on experience leading congress programs from end-to-end logistics and commercial opinion leader management through on-site execution and post-congress follow-through.

Nice To Haves

Experience in pharmaceutical, biotechnology, healthcare, or another regulated environment.
Familiarity with Medical, Legal, and Regulatory review processes and congress operating requirements.
Experience developing measures and readouts that connect event execution with customer engagement and business objectives.

Responsibilities

Translate approved peer-to-peer and brand priorities into integrated congress plans defining audiences, engagement objectives, program scope, milestones, and follow-through.
Coordinate commercial peer-to-peer activities across priority congresses and commercial meetings, connecting plans to the broader customer journey and approved strategy.
Build workback plans, timelines, budgets, roles, and decision points with internal partners and agencies; identify risks and manage execution.
Align congress plans with customer engagement priorities, field needs, and launch readiness in partnership with Congress and Sales leaders.
Coordinate commercial opinion leader outreach, relationships, availability, briefings, preparation, scheduling, and on-site support in accordance with company policies and approved plans.
Coordinate opinion leader contracting from initiation through completed agreement with Legal, Compliance, Procurement, and other partners.
Develop faculty and opinion leader preparation materials, prepare speakers on program objectives, audience needs, logistics, and approved content, and support clinically grounded HCP discussions with Medical and other content owners.
Track opinion leader participation and program needs across congresses and identify ways to strengthen continuity and the customer experience.
Partner with the Experiential Peer to Peer Engagement and Amplification Senior Manager to connect congress voices and insights with experiences and approved content that may extend beyond the event.
Create shared planning rhythms and workplans with cross-functional teams and agency partners; clarify program objectives, audiences, roles, and handoffs.
Coordinate cross-functional participation and align agendas, materials, and logistics with approved plans.
Work with Medical, Legal, Regulatory reviewers, and other partners to move materials and activities through appropriate review pathways.
Own end-to-end peer-to-peer program logistics, including schedules, venues, registration, travel coordination where applicable, run of show, rehearsals, vendor and agency deliverables, contingency planning, and on-site readiness.
Coordinate rehearsals, speaker support, room or experience readiness, staffing, and issue resolution.
Track budgets, purchase orders, timelines, and deliverables; maintain documentation and promptly escalate risks or changes.
Lead post-event closeout with partners and vendors, capture execution learnings, and resolve outstanding items.
Define and track program measures with Insights and Analytics, including participation, engagement, customer feedback, execution quality, and approved content follow-through.
Prepare post-congress readouts summarizing performance, feedback, learnings, and recommendations.
Use congress insights and changing customer needs to improve future plans, opinion leader coordination, and operating processes.