Congress Peer to Peer Engagement Obesity and Related Conditions - Senior Manager
About The Position
The Senior Manager, Congress Peer to Peer Engagement translates U.S. peer-to-peer strategy into coordinated congress programs across the portfolio. The role leads programs from end-to-end logistics and commercial opinion leader management through on-site execution and post-congress follow-through. It works with Congress, HCP Marketing, Omnichannel, Sales, Medical, Corporate Affairs, Advocacy, Strategic Account Managers, Global partners, and agencies to deliver relevant, coordinated customer experiences. The role plans and coordinates congress peer-to-peer activities, including audience and engagement objectives, workplans, budgets, milestones, opinion leader outreach and contracting, speaker preparation, cross-functional participation, review pathways, logistics, and on-site readiness. It also tracks program measures, prepares post-congress readouts, and uses feedback and insights to improve future plans and operating processes.
Requirements
- Doctorate degree and 2 years of marketing/sales experience, or a master's degree and 4 years, or a bachelor's degree and 6 years, or an associate's degree and 10 years, or a high school diploma/GED and 12 years.
- Recent, hands-on experience leading congress programs from end-to-end logistics and commercial opinion leader management through on-site execution and post-congress follow-through.
Nice To Haves
- Experience in pharmaceutical, biotechnology, healthcare, or another regulated environment.
- Familiarity with Medical, Legal, and Regulatory review processes and congress operating requirements.
- Experience developing measures and readouts that connect event execution with customer engagement and business objectives.
Responsibilities
- Translate approved peer-to-peer and brand priorities into integrated congress plans covering audiences, engagement objectives, program scope, milestones, and follow-through.
- Coordinate commercial peer-to-peer activities across priority congresses and commercial meetings, aligning plans with the broader customer journey, approved strategy, field needs, and launch readiness.
- Build workback plans, timelines, budgets, roles, and decision points with internal partners and agency teams; identify risks and keep work moving through execution.
- Manage commercial opinion leader engagement, including outreach, relationship coordination, availability, briefing, preparation, scheduling, and on-site support.
- Coordinate opinion leader contracting from initiation through completed agreement with Legal, Compliance, Procurement, and other partners.
- Develop faculty and opinion leader preparation materials and prepare speakers on program objectives, audience needs, logistics, and approved content.
- Maintain an organized view of opinion leader participation and program needs across congresses and identify ways to improve continuity and customer experience.
- Partner with the Experiential Peer to Peer Engagement and Amplification Senior Manager to connect congress voices and insights with experiences and approved content beyond the event.
- Create planning rhythms and shared workplans with cross-functional partners and agencies; clarify objectives, audiences, roles, and handoffs.
- Coordinate cross-functional participation and align agendas, materials, and logistics with approved plans.
- Work with Medical, Legal, Regulatory, and other reviewers to move materials and activities through appropriate review pathways.
- Own end-to-end peer-to-peer program logistics, including schedules, venues, registration, applicable travel coordination, run of show, rehearsals, vendor and agency deliverables, contingency planning, and on-site readiness.
- Coordinate speaker support, room or experience readiness, staffing, and issue resolution during program execution.
- Track budgets, purchase orders, timelines, and deliverables; maintain documentation and promptly escalate risks or changes.
- Lead post-event closeout with partners and vendors, capture execution learnings, and resolve outstanding items.
- Define and track program measures with Insights and Analytics, including participation, engagement, customer feedback, execution quality, and approved content follow-through.
- Develop post-congress readouts summarizing performance, customer and partner feedback, learnings, and recommendations.
- Use congress insights and changing customer needs to improve future peer-to-peer plans, opinion leader coordination, and operating processes.
Benefits
- Health and welfare plans for staff and eligible dependents.
- Financial plans with opportunities to save toward retirement or other goals.
- Work/life balance and career development opportunities.
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
- Group medical, dental, and vision coverage.
- Life and disability insurance.
- Flexible spending accounts.
- Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models where possible.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
