Senior Manager
About The Position
Deloitte Consulting LLP seeks a Senior Manager in Los Angeles, California, within Package and Technology Enablement. The role leads software development and implementation services for SAP products and manages day-to-day interactions with executives and sponsors, while developing and maintaining relationships with top decision makers. The Senior Manager manages service excellence for key accounts by identifying issues and project needs, applying assessment approaches and tools, evaluating and validating analysis, and developing recommendations within the overall engagement. The role also leads aspects of proposal development and pricing strategy, helps build relationships with qualified targets and decision makers, manages pursuit processes, and advises pursuit teams throughout the sales process. It contributes to internal process improvement and knowledge sharing through the SAP community of practice, blogs, and other market eminence activities. The position requires 50% national travel. Telecommuting is permitted.
Requirements
- Master’s degree or foreign equivalent in Business Administration, any STEM field, or a related field, plus 4 years of related work experience in the job offered or a related occupation; alternatively, a Bachelor’s degree or foreign equivalent and 6 years of progressive related work experience.
- Four years of experience using SAP ABAP Development Tools (ADT), SAP Graphical User Interface (GUI), SAP Business Technology Platform (BTP), SAP Fiori, SAP Master Data Governance (MDG), Eclipse, and Adobe Lifecycle Designer for software development and implementation addressing manufacturing, supply chain, and other enterprise business needs.
- Four years of experience tracking application defects, coordinating defect resolution, and documenting resolution details using Azure DevOps, ServiceNow, and HP Application Lifecycle Management (ALM).
- Four years of experience performing counselor and coach duties, participating in staff recruitment and retention, and providing leadership and support to teams and staff in local offices.
- Four years of experience organizing and leading pursuit teams, leading IT project proposal development, and contributing to proposal-pricing strategies.
- Four years of experience delivering client engagement components to identify, design, and implement creative business solutions for large companies using SAP S/4HANA, Microsoft Excel, and PowerPoint.
- Four years of experience leading global project teams and project delivery, tracking and resolving budget, scope, and resource risks and issues using MS Project, Waterfall, and Hybrid Agile methodologies.
- Four years of experience developing and executing networking strategies, sales tracking mechanisms, pitch presentations, and document analysis to increase client engagements, using data visualization and project management tools including MS Project, PowerPoint, and Excel for IT projects.
Responsibilities
- Lead software development and implementation services of SAP products.
- Lead day-to-day interactions with executives and sponsors and develop and maintain contact with top decision makers.
- Manage service excellence by identifying key account issues and project needs, evaluating and validating analysis, and developing recommendations for engagements.
- Lead aspects of proposal development and develop proposal-pricing strategies.
- Build relationships with qualified targets and decision makers, uncover opportunities, manage pursuit processes, and advise pursuit teams throughout the sales process.
- Improve internal processes and promote team knowledge sharing through contributions to the SAP community of practice, blogs, and other forms of market eminence.
- Perform counselor and coach responsibilities and participate in staff recruitment and retention activities while supporting teams and staff in local offices.
- Organize and lead pursuit teams and information technology project proposal development efforts.
- Deliver components of client engagements that identify, design, and implement business solutions for large companies.
- Lead global project teams and project delivery, tracking and resolving issues and risks related to budget, scope, and resources.
- Develop and execute networking strategies, sales tracking mechanisms, pitch presentations, and document analysis to increase client engagements.
Benefits
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
