Senior Manager, Visual Merchandising

CHANEL • Orlando, FL

5d • $87,500 - $115,000 • Onsite

About The Position

CHANEL Inc. is seeking a Senior Visual Merchandising Manager to oversee visual merchandising for Retail Fashion Boutiques and Multi-Brand Boutiques in the South Region, based in the Orlando market. The role covers the Orlando Boutique, Saks Fifth Avenue Naples, Nordstrom Nashville, Neiman Marcus Atlanta, and Saks Fifth Avenue Atlanta. It reports to the Senior Group Director of Visual Merchandising for the South & Southeast U.S. and works with Visual Merchandising professionals to uphold CHANEL’s vision and standards across all doors.

The position leads visual merchandising execution across corporate and boutique environments, partnering with Corporate VM, boutique leadership, Fashion, Watches & Fine Jewelry where applicable, and cross-functional teams. It translates corporate direction into actionable market guidance, oversees installations and related visual details, documents work, and supports launches, floor moves, windows, events, and seasonal installations. The manager also trains and coaches boutique teams, supports boutique VM partners and freelance talent, builds trusted internal relationships, and contributes to regional and corporate priorities through regular market visits and travel. The role requires independent judgment, organization, adaptability, and strong communication in a fast-paced environment.

The role is based in Orlando and requires travel by airplane and automobile, including regional travel two to three times per month. Weekend and overnight assignments are required. The position requires the ability to lift 30–40 pounds and a valid driver's license, passport, reliable car for local travel, and car insurance.

The anticipated base salary range is $87,500 to $115,000. Variable pay may also be offered, and compensation may include bonus potential, benefits, and/or perks.

Requirements

• 7+ years of Visual Merchandising experience, or a minimum of 7+ years of relevant experience in VM and Retail Display.
• Associate’s degree in Display & Exhibition Design or an Art/Fashion-related degree, or at least 7 years of relevant work experience in VM and Retail Display.
• Willingness and ability to travel by airplane and automobile.
• Valid driver's license and passport, reliable car for local travel, and car insurance.
• Ability to lift 30–40 pounds.
• Ability to travel within the region two to three times per month.
• Availability for required weekend and overnight assignments.
• Strong organization, time management, follow-through, digital skills, photography skills, and communication skills.
• Accountability, sound judgment, and ability to work independently in a fast-paced environment with evolving priorities and ambiguity.

Responsibilities

• Lead execution of CHANEL Visual Merchandising standards across corporate and boutique environments.
• Partner with Corporate VM, Boutique Leadership, Fashion, Watches & Fine Jewelry where applicable, and cross-functional teams on launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into clear, actionable guidance for field and boutique teams while adapting to market and location needs.
• Build trusted relationships with internal partners to influence decisions, align priorities, and drive consistent execution.
• Oversee installation and de-installation, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photo documentation.
• Facilitate VM trainings, seminars, and coaching to strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique VM partners and freelance talent, providing direction, feedback, and follow-up.
• Maintain organization, time management, and follow-through for launches, documentation, reporting, travel, and other deliverables.
• Use digital, photography, and communication skills to document work and share updates with Corporate and regional partners.
• Support the South & Southeast VM community and U.S. Corporate VM priorities through market visits, monthly travel, and adaptable cross-team partnership.

Benefits

• Dedicated paid time off for wellbeing, including a two-week August office closure, and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com membership.
• Paid vacation, holidays, sick days, and volunteer days.
• 401(k) and other incentives.
• Medical, dental, and vision coverage; MDLIVE virtual care; One Medical; flexible spending accounts for health care and dependent care; health savings account; and employee assistance program.
• Life insurance, accidental death and dismemberment coverage, short-term disability, long-term disability, Health Advocate, international business travel accident and medical coverage, and commuter transit and parking benefits.
• Variable pay may be offered, potentially including bonus compensation.
• Employee Resource Groups and career and leadership development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree