Senior Manager, Visual Merchandising

Chanel • Orlando, FL

3d • $87,500 - $115,000 • Onsite

About The Position

CHANEL Inc. is seeking a Senior Visual Merchandising Manager to oversee and maintain visual merchandising for Retail Fashion Boutiques and Multi-Brand Boutiques in the South Region. The role is based in the Orlando market and covers the Orlando Boutique, Saks Fifth Avenue Naples, Nordstrom Nashville, Neiman Marcus Atlanta, and Saks Fifth Avenue Atlanta. It reports to the Senior Group Director of Visual Merchandising for the South & Southeast U.S. and works with a team of Visual Merchandising professionals to uphold CHANEL’s vision and standards across locations.

The position leads execution of CHANEL visual merchandising standards in corporate and boutique environments, partnering with Corporate VM, boutique leadership, Fashion, Watches & Fine Jewelry where applicable, and cross-functional teams. It translates corporate direction into practical guidance for field and boutique teams, while adapting execution to the needs of each market and location. The role also supports launches, floor moves, windows, events, and seasonal installations; oversees installation and documentation; and facilitates training and coaching for boutique teams and VM partners.

The position requires strong organization, time management, communication, digital and photography skills, as well as sound judgment and the ability to work independently amid changing priorities. Regular market visits and travel support the broader South & Southeast VM community and U.S. Corporate VM priorities. Weekend and overnight assignments are required, with travel within the region two to three times per month.

The anticipated base salary range is $87,500 to $115,000. Base salary is one component of total compensation; variable pay may also be offered. Additional compensation may include bonus potential, benefits, and/or perks. CHANEL describes an inclusive work culture and provides resources and programs related to wellbeing, family and caregiving, community engagement, sustainability, arts and culture, and career and leadership development. Benefits and perks depend on eligibility and may be modified by CHANEL.

Requirements

• At least 7 years of Visual Merchandising experience.
• Associate’s degree in Display & Exhibition Design or an Art/Fashion-related degree, or at least 7 years of relevant experience in Visual Merchandising and Retail Display.
• Willingness and ability to travel by airplane and automobile.
• Valid driver’s license and passport, a reliable car for local travel, and car insurance.
• Ability to lift 30–40 lbs.
• Ability to travel within the region two to three times per month.
• Availability for required weekend and overnight assignments.

Responsibilities

• Lead execution of CHANEL Visual Merchandising standards across corporate and boutique environments, ensuring consistency, excellence, and brand elevation.
• Partner with Corporate VM, Boutique Leadership, Fashion, Watches & Fine Jewelry where applicable, and cross-functional teams to support launches, floor moves, windows, events, and seasonal installations.
• Translate corporate direction into clear, actionable guidance for field and boutique teams while adapting to market and location needs.
• Build relationships with internal partners to influence decisions, align priorities, and drive consistent execution across the network.
• Oversee installation and de-installation, mannequin changes, décor placement, prop styling, lighting adjustments, cleanliness, and photo documentation.
• Facilitate VM trainings, seminars, and coaching to strengthen boutique teams’ understanding of CHANEL standards, product storytelling, and styling expectations.
• Manage and support boutique VM partners and freelance talent, providing direction, feedback, and follow-up.
• Maintain organization, time management, and follow-through for deadlines involving launches, documentation, reporting, and travel.
• Document work and share updates with Corporate and regional partners using digital, photography, and communication skills.
• Support the South & Southeast VM community and U.S. Corporate VM priorities through regular market visits, monthly travel, and adaptable cross-team partnership.

Benefits

• Dedicated paid time off for wellbeing, including a two-week August office closure, and a wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, MilkStork, and Care.com membership.
• Paid vacation, holiday, sick, and volunteer days.
• 401(k) and other incentives.
• Healthcare offerings, including medical, dental, vision, virtual care, One Medical, Flexible Spending Accounts, a Health Savings Account, and an Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, short-term disability, and long-term disability.
• Health Advocate, International Business Travel Accident & Medical coverage, and commuter transit and parking benefits.
• Employee Resource Groups and opportunities to volunteer through CHANEL Community; CHANEL also matches employee donations to select charitable organizations.
• In-house onboarding and leadership development, coaching, and online and live learning programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree