Senior Manager, UX Design Systems

Trulieve•Tallahassee, FL

20d•Remote

About The Position

Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America's Best Companies 2026 List, an honor awarded to top-performing U.S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction. If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. At Trulieve, we strive to bring our patients the relief they need in products they can trust. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. To learn more about Trulieve and our mission, please visit www.trulieve.com

Requirements

Bachelor's degree in UX Design, Human-Centered Design, Interaction Design, Graphic Design, Digital Experience, or related field
8+ years of UX/UI experience
3+ years leading design teams or UX programs
Demonstrated experience building and managing enterprise design systems
Advanced proficiency in Figma, component libraries, and design tokens
Strong understanding of responsive design and native app design
Experience partnering with Product and Engineering teams
Deep understanding of accessibility standards and inclusive design principles
Experience working in Agile environments
Strong communication and stakeholder management skills

Nice To Haves

Experience leading Design System programs within large eCommerce Retail organizations
Experience with Adobe Experience Manager (AEM), Adobe Commerce, and personalization platforms or other enterprise level platforms
Experience supporting mobile app ecosystems
Knowledge of content design and UX writing principles
Experience with customer journey mapping and service design
Familiarity with front-end technologies and design-to-development workflows
Experience managing distributed teams and agency partners

Responsibilities

Define and own the enterprise UX Design System vision and roadmap.
Establish governance models, contribution processes, and design standards.
Create scalable frameworks that support multiple brands, products, states, and digital channels.
Ensure consistency across web, mobile applications, customer journeys, and transactional experiences.
Drive adoption of design system standards across business and technology teams.
Own and maintain design system libraries within Figma.
Develop and manage: Components, Design patterns, Templates, Interaction standards, Design tokens, Accessibility guidelines.
Ensure version control, documentation, and ongoing evolution of the system.
Create scalable frameworks that reduce design and development redundancy.
Lead UX designers and design system contributors.
Establish UX best practices, workflows, and operating standards.
Coach team members on systems thinking, accessibility, interaction design, and customer-centered design principles.
Facilitate design reviews, critiques, and quality assurance processes.
Foster a culture of experimentation, innovation, and continuous improvement.
Partner closely with Product Management, Engineering & Development, Creative & Brand, eCommerce Marketing, CRM & Personalization, Content Strategy, Analytics & Customer Insights, Agency Partners to ensure alignment between customer experience strategy and execution.
Establish accessibility guidelines and governance.
Ensure compliance with WCAG standards and best practices.
Advocate for inclusive design principles throughout digital experiences.
Define interaction patterns that improve usability, conversion, and customer satisfaction.
Create processes that improve design efficiency and scalability.
Establish KPIs measuring design system adoption and effectiveness.
Identify opportunities to reduce technical debt and design inconsistencies.
Support digital transformation initiatives through scalable experience frameworks.
Leverage user research, analytics, heatmaps, testing, and customer insights.
Partner with Analytics teams to evaluate customer behavior and UX performance.
Use findings to continuously improve design standards and customer journeys.
Support experimentation and A/B testing initiatives.