Responsible for successful implementations and continuous improvement of the Mercury Gate TMS solution. The role serves as the super user and process expert for the TMS in a specific region and cluster of sites, specializing in its current and potential capabilities and aligning them with business needs. It works closely with regional and local transportation teams to reduce transportation costs and helps users optimize the system to increase backhaul revenue while reducing operating costs. The position oversees end-to-end process knowledge, system learning and testing, design validation, and solution testing. It coordinates and develops end-user trainers and go-to resources for Go Live, serves as the regional system administration lead, and owns regional solution support. The role also develops processes and solutions aligned with department strategies, measures KPIs and leads improvement activities, fosters collaboration and engagement, monitors relevant industry and regulatory developments, and mentors team members.
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Job Type
Full-time
Career Level
Senior