Senior Manager, Technology Program Management

REI (Recreational Equipment Inc.)•Seattle, WA

About The Position

REI Co-op is seeking a Senior Manager, Technology Program Management to lead its technology program practice. The role translates key plans into clear work, helps teams make sound decisions, and supports goals that serve the co-op. Working with Technology, Product, Finance, and business teams, the Senior Manager sets priorities, tracks risks, and guides the careful use of staff and funds. The role also coaches program managers and builds simple, shared ways of working.

Requirements

  • At least 10 years of experience leading complex technology programs, portfolios, or major change initiatives, including large company-wide launches.
  • At least 7 years of experience leading program managers, program management office teams, delivery teams, or similar groups.
  • Skill in program and portfolio planning, risk management, budgets, and review processes; ability to translate complex information into clear choices for senior leaders.
  • Experience working with engineering, product, architecture, finance, and business teams in a matrixed organization.
  • Experience using agile, hybrid, or portfolio methods.

Nice To Haves

  • A Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, change management, or related credential.
  • Experience building a program practice.
  • Experience with technology work in retail, online sales, customer service, supply chain, membership, omnichannel, or a similar setting.
  • A master's degree, Master of Business Administration, or equivalent study and experience.

Responsibilities

  • Lead and coach a team of program managers responsible for planning and delivering large technology programs across multiple groups.
  • Set program standards and review forums, and establish work rhythms that help teams make timely decisions.
  • Plan team size, budgets, and other needs, aligning spending with co-op goals and staff capacity.
  • Work with Technology, Product, Finance, and business leaders to set priorities and resolve risks, trade-offs, and dependencies between teams.
  • Give leaders clear visibility into goals, dates, costs, risks, and results, and track this information across the program portfolio.
  • Build capabilities across the program team through feedback, shared tools, learning, and process updates.

Benefits

  • Employee discount for all regular employees.
  • Access to health benefits.
  • Retirement savings plan.
  • Accrued time off.
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